ILIA BeautyReviews of iliabeauty.com

Response from ILIA BeautyApr 1, 2025

Thank you so much for your kind words! We're so happy we could assist you quickly and ensure you have the perfect lip pencil for your special day. Wishing you all the best for your wedding, and we’re honored to be a part of it!

Response from ILIA BeautyApr 1, 2025

Thank you for taking the time to write a review! We want to let you know that all of our ingredients, including trace amounts, are listed on each product page for full transparency. We’re sorry if you had difficulty finding this information, and we appreciate your patience in looking for it. Regarding the use of silicones, we formulate our Eye Stylus with three safe, skin-friendly silicones to provide a silky glide, long-lasting wear, and waterproof performance. We carefully select ingredients that are safe for the skin, and rest assured, we do not use cyclic silicones in any of our products due to concerns around their safety. We understand your preference for alternatives like castor oil, and we always strive to create products that deliver both high performance and skin-friendly results. Thank you again for your thoughtful review. We are here if you have any questions!

Response from ILIA BeautyApr 1, 2025

Thank you so much for your kind words! We're thrilled to hear that Romelan was able to assist you and address all your concerns. It's great to know that you feel confident in ordering more products with us. Your feedback means a lot, and we truly appreciate your understanding. Looking forward to serving you again soon!

Response from ILIA BeautyApr 1, 2025

Thank you so much for your kind words! We're so glad to hear that Geil was able to assist you promptly and provide the support you needed. We take great pride in our customer service, and it’s wonderful to know that Geil’s dedication made a difference in your experience. We truly appreciate your feedback and look forward to serving you again!

Response from ILIA BeautyApr 1, 2025

Thank you so much for your kind and thoughtful review! We are absolutely delighted to hear that you had such a positive experience with both our products and our customer service. It’s wonderful to know that you were pleased with the mini and full-size gifts. We’re especially glad to hear that Claire was able to assist you with such professionalism and care—she truly exemplifies the level of service we aim to provide. We're also thrilled that the return process was quick and seamless for you, and we truly appreciate your acknowledgment of our efforts to make your experience as smooth as possible. Thank you for taking the time to share your feedback. It means the world to us to know that you feel valued as a customer, and we look forward to serving you again in the future!

Response from ILIA BeautyMar 24, 2025

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our lip pencils and appreciate our commitment to being cruelty-free. Your feedback means the world to us, and we’re so grateful for your support. If you ever need anything else, we're always here to help!

Response from ILIA BeautyMar 24, 2025

Thank you so much for sharing your experience with us! We're so glad to hear that Romelen was able to assist you quickly and efficiently in resolving the issue with your concealer order. It means a lot to us that you appreciate the level of service we strive to provide. We’re thrilled to have earned your trust, and we look forward to serving you again in the future. Thank you for being such a valued customer.

Response from ILIA BeautyMar 24, 2025

Thank you so much for your wonderful review! We're so happy to hear that our team was able to assist you in finding the perfect shade and make the exchange process easy for you. We truly appreciate your kind words and are thrilled you're loving the Super Serum Skin Tint. If you ever need anything else, we're here to help! Thank you for being such a valued customer.