Lisa R.
I wasn’t even going to ask what to do…
I wasn’t even going to ask what to do about choosing the wrong shade of a product …but decided to reach out. I had the BEST advice —it was timely and accurate …and KIND. That says SO much in a world where kindness and competence are often lacking. Thank you. Top notch service.
Response from ILIA BeautyOct 12, 2026
Thank you so much for taking the time to share this! We’re so glad you reached out about your shade, and it means a lot to hear that our team’s help felt both kind and helpful. Your note truly made our day. Thank you for loving ILIA!



