John W.
I Hop going down hill fast
We use to eat at I hope a lot but the last two times has been bad. We received very shy portions of food and at a high price. We will not be back
IHOP is listed under General Restaurants.
IHOP (ihop.com) has 447 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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447 approved reviews, newest moderated first
John W.
We use to eat at I hope a lot but the last two times has been bad. We received very shy portions of food and at a high price. We will not be back
Jackson
60+ year old waitresses. Felt sorry. Waited 30 minutes to get food. Food was ok
Geraldine S.
This morning I had a taste for scrapple so I went to IHop on Pulaski Hwy as I usually do. Place my order scrapple, eggs, and waffle milk with my meal. my breakfast came I started eating and on the place with my waffle was mouse droppings. Call my waitress and she got the manager who took her time and when she did come told me it was waffle run off. Please, I said you feel it I know mouse droppings she had the nerve to ask me it I wanted another waffle. I walked out.. What would make her think I would eat there after that. If I could put zero stars I would
Kaylie A.
The staff was rude and disrespectful. There was a lot of commotion and the manager had to yell at several workers several times!! The food was good but, the environment was terrible. The location is in Florence, South Carolina by the Florence Mall.
Luis N Lisa R.
I have to give 5 Stars to the Paterson IHop ... I had a little issue and I contacted corporate. They was really concerned and got back to me. They listened and made things right. I DEFINITELY will continue to eat at this store! Thank you!!!!
sam B.
Hello I would like to tell about my visit. We were seated in a booth. the coffee pot was on the table when we sat down dirty with coffee all over it. The waitress took the pot and brought the same pot back with coffee in it. I told her that was disgusting and I need a different pot. So, she took the pot and rinse it off and brought it back it still had some coffee on it and water. And gave me a cup. the cup had coffee with creamer dried on it. At this point we got up to leave when I notice that the restaurant score was a 92. I was a manager of a restaurant and I know what that means. That your restaurant is unhealthy and very dirty to eat in very disgusting.
MAD V.
I worked at the Ihop in Crystal Lake for two weeks of training located on 6606 Northwest Highway. They don’t have time to clean any equipment since they are open 24 hours and have only two cooks with too many mouths to feed. I watched them wash the silverware and if you knew the process I’m sure you would be disgusted. The machine washer splashes all of the contents of the silverware to one another, cross contaminating in a mass. There are to many dishes going through the machine at a time making it impossible to get a thorough cleanse. I watched the manager pick off crud from the silverware and roll it into a napkin, talk about cringeworthy. The general manager Jody is sincerely fake to all of her customers, delusional with the belief that it is the reason they return. Jody Is viciously rude and demanding of her employees under circumstances not regarding the customers. Rather she feels a sense of control and power when she manipulates her employees to kiss up and get on her good side.
tanya
Adams ave in Philadelphia area IHop, my daughter and I had the 4.99 special. It was the worse and the morning manager was very unprofessional and unapologetic toward the complaint I had she is an embarrassment to the company whatever happened to the customer is always right.