Tim Y.
Food Poisoning
Never go to IHOP. The "birthday cake pancake"sprinkles tasted like actual chemicals. There was food poisoning because I threw up 3 times and the employees didn't give a crap. They were so rude. Don't go here at ALL.
IHOP is listed under General Restaurants.
IHOP (ihop.com) has 447 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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447 approved reviews, newest moderated first
Tim Y.
Never go to IHOP. The "birthday cake pancake"sprinkles tasted like actual chemicals. There was food poisoning because I threw up 3 times and the employees didn't give a crap. They were so rude. Don't go here at ALL.
Barbara D.
IHOP San Francisco, Fishermans Wharf - give it a miss, the staff are crap & the woman who owns it is crazy. Staff are targetting tourists to pay cash only, I think they'e scamming the owner & not recording cash orders then keeping the money themselves. When I reported this to IHOP Head Office, they gave me contact details for the franchisee owner & her response was ridiculous. She's a crazy women claiming it doesn't happen, that I was lying & no staff were doing that. I showed her Google reviews from 3 months ago by other people who were also targeted with "cash only" & she claimed I was making it up. So I asked her if she was instructing the staff to run a cash only business on the sly, as it was suspicious that she wasn't concerned about it, she then went off her nut sending me 4 emails threatening her attorney, asking me to give her all the info on all Google reviews - she is BONKERS! I mean she only has to look up Google reviews herself, why am I suddenly keeper of all Google reviews??? She claimed to have hidden audio at her restaurant & that she listened to it & didn't find her staff asking for cash only, when I called her on the impossibility of that & she was full of it, she started harping on & telling me she'd send proof - she hasn't by the way. I think she's purposely pushing cash only & hiding it from the IRS too. Her name is Karen Jo Miles, kjmihop at gmail.com.
Consumer
IHOP food prices have gone up & food quality down. Drink prices outrageous. I was a regular, almost daily, at IHOP for 5 years and was part of their “rewards” program with over 130 Penny’s. What IHOP do? They ask you to change password & made it so difficult that I could never get logged back in. I lost my rewards but they lost a regular customer.
Kent
You have a very complicated method for earning pancake coins. I have trouble finding the number of coins I have every time I look for that data on your website.
So Cal D.
Jesus was our waiter and delivered our strawberry and whipped cream waffle combo breakfast to our table. See actual entree photos from our table and their website for comparison (ATTACHED). I informed Jesus this looks different from the photo in the menu. He said nothing, returned to the kitchen, and brought us a small container of cut strawberries. As he was walking away from our table, he asked, "Are you happy now?". No apologies or anything. WOW! I informed the manager, and he gave us a discount on our bill. Thanks, Mr. Manager. He said he was going to talk with Jesus.
Don P.
We just love eating at the IHOP on Central Ave. Hot Springs Arkansas ,, Katie is the best waitress ,, we travel a lot and every time we're in town we go to see Katie at the IHOP
Shaun W.
IHOP in Sumter SC was a good company and good place to eat. The Management and crew staff does not care for the establishment and does not care for the customers. Me and a couple of employees there was talking about how they wasn't getting paid and that's why they didn't care about the company and the job. No company should have employees working if the crew members aren't getting paid. I completely understand why the employees does not care for the customers or the job. This IHOP in Sumter SC needs to do better and pay the employees so we as customers can enjoy the food and the great customer service that I know that IHOP has instilled in the employees.
Wayne H.
i went to the i hop on the corner of douglas and sunrise in citrus heights california it was my worst experiance at any resturant i ordered waffle 2 eggs and hash browns with two sausage links the egs were cold and only partially cooked my friend ordered creppes and they were cold to the touch . i do not blame the staff i blame who ever is in charge of teaching the staff i gave the poor waitress a 10 dollar tip she but i refused to pay for the crap on my plate