Nancy B.
Great Customer Service!
I bought my HyperIce and treat it with the upmost care. I stored it in it's case and when I brought it out, I noticed the the bottom of the unit detached. Not sure why, just resting in it's case. I decided to reach out to customer service & happy that I did! I was happy to hear that HyperIce will replace my battery pack. So glad that they stand behind their product!


