Ryan L.
This item is heaven sent
This item is heaven sent. That is all I need to write.

Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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776 approved reviews, newest moderated first
Ryan L.
This item is heaven sent. That is all I need to write.
Michael A.
I got the HyperVolt Plus for my wife for Mother’s Day last year! She just loves it! We have had a couple issues with it and both times that I have called I was treated with respect and the problem was taken care of very quickly! The first issue was with the battery and one was shipped over-night the second issue is that the unit is not working properly? I was E-Mailed a shipping label and am currently shipping it back to be repaired or replaced? Hopefully when we get it back it will be like new again!
Ruth H.
Great customer service and very professional. I was able to get my question answered and my need met.
Bluegill D.
For those of you that have constant muscle pain, the Hyperice ball is life giving. Of the thousands of dollars I spent on therapy and treating chronic pain with little to no benefit, the Hyperice Ball keeps me moving and off the pain meds. Why don't physical therapy professionals know about this tool?
Deborah C.
I tried out their Hypervolt Plus from a massage therapist friend and fell in love with the device... I have severe siatica problems as well as neuropathy in my feet all the way to my knees. These problems cause me many sleepless nights, and since I do not take painkillers, I look fir alternate methods of relief. I had many questions, left a message at Hiperice, and received a return call from Matt... he was so helpful and nice! Great info and advice!!
william R.
I HAVE BEEN USING HYPERICE PRODUCTS FOR YEARS FOR MY KNEES. I AM VERY HAPPY WITH THE PRODUCT . I OFTEN TAKE THEM ALONG WHEN I TRAVEL. ALL MOTELS AND HOTELS HAVE ICE MACHINES OR CONVENIENCE STORES. THE RESULTS ARE EXCELLENT.
Claude G.
Best Customer Service. Kelley was very helpful, will always recommend your Brand
GQE
Something is rotten in the state of Hyperice. I have never seen such a catastrophic failure by a company to just give two sh*ts about its customers and about doing the right thing and delivering on its commitment to deliver. Take my money, send me a quality product, we will go our ways until we meet again. But no. Hyperice takes your money, leaves you in limbo, fails to deliver and leaves you without gifts to give for the holidays, even when they advertise free 2-day shipping and you order 2 weeks in advance. Nothing. Refuse to give a refund. Keep lying that the order has been sent when Fed Ex clearly shows it has not. No credibility, no remorse, just constant B*llsh*t and stringing along. I don't want to do business with a company like this.
Response from HypericeSep 12, 2025
Thank you for reporting your experience with our Customer Experience team, we value all of our customers' feedback, good or bad, as we always aim to improve and provide the best possible experience for our customers. We wanted to personally reach out and inform you that in 2023 we completely revamped our Customer Experience department and hope that we can earn your trust back in the brand. Please don't hesitate to ever reach out directly to our HyperCare® support team as we are always here to help: [email protected]