HypericeOur mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
776 approved reviews, newest moderated first
Michael B.
I love the products and their support. I had an issue that was attended to in 24 hours. Could not be happier with this company.
Response from HypericeMay 11, 2026
Michael, this is what it is all about for us. Glad we were able to get this resolved for you. Thank you for choosing Hyperice!
James J.
Excellent customer service. Hyperice provided prompt responses to my inquiries. I'm very satisfied with several of their products. I had a warranty issue that was quickly processed. I'm a satisfied customer who highly recommends their products.
Response from HypericeMay 11, 2026
James, thank you for sharing this experience. This is what it is all about for us!
Kara G.
Jack in customer support has been a huge help with the problem I was having with my product. Thank you!!
Response from HypericeMay 11, 2026
Kara, thank you for sharing your positive experience with Jack from our Customer Experience team. We are always here to help!
Alyssa S.
Great customer service! Hyperice helped me easily replace/update my Hypervolt from 2018 that no longer works.
Response from HypericeMay 11, 2026
Alyssa, 8 years with your Hypervolt is not a bad run!!! Love to hear it! Love to hear we were able to get you into our newest model. Thank you for choosing Hyperice!
Manfred M.
Ich kann nur sagen, das der Service super nett und kompetent ist und sofort hilft. Leider gibt es das in unserer Gesellschaft kaum mehr. Vielen Dank. Beste Grüße, Manfred
Response from HypericeMay 11, 2026
Manfred, thank you so much for sharing your recent positive experience with our INTL Customer Experience team.
K. F.
We own several Hyperice products and they are all great. The Venom back internal battery finally wore out after 5 years. Although the battery is not replaceable, the customer service rep was very helpful in getting a replacement unit at a discount. Great products and very responsive customer service!
Response from HypericeMay 11, 2026
We are so happy to hear you had a good run with your Venom Back! We are thrilled to have introduced you to our out-of-warranty program to help you get into the newest model!
pedro C.
No Words to explain how happy I’m with my Hyperice item. The best by far. Then I have to say that the costumer service was the most professional I had ever worked on my entire life. Everything was quick and smooth. I recommend it for anyone who wants professional products.
Response from HypericeMay 11, 2026
Pedro, thank you so much for sharing your experience with our Customer Experience team. Thank you for choosing Hyperice!
Zachary S.
I recently got the hyper volt 3 pro, It came with a scuff or some type of damage on the heated head attachment. After getting in contact with a representative they were able to ship me a new head. I think my experience speaks for itself. Great customer service with getting a replacement.
Response from HypericeMay 11, 2026
Zach, thank you for sharing your experience. We are always here to make it right!