customer
Quickly settled!
Quickly settled!
Response from Home Warranty Inc.Mar 31, 2026
Love to hear this! Thanks for sharing.
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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694 approved reviews, newest moderated first
customer
Quickly settled!
Response from Home Warranty Inc.Mar 31, 2026
Love to hear this! Thanks for sharing.
Sharon B.
Communication was hard due to you had a new system you were not used to. I think I did not understand exactly what Home Warranty was and what they did when you file a claim so part of this is my misunderstanding I may have needed to write you a four star instead of three
Response from Home Warranty Inc.Mar 31, 2026
We were working out the kinks on a new system - thanks for your patience! We got it now and your next claim should be easy peasy.
customer
The process is always simple. Claim notification is typically sent quickly. I've had to make more than 1 claim and have been totally satisfied with the process
Response from Home Warranty Inc.Mar 31, 2026
Love to hear this! Thanks for sharing.
Michael & Kelly C.
When we started our claim we spoke to one Customer Service Rep and when we would call back with questions/concerns/general info, no matter who we reached, they were all so accommodating, knowledgeable and in every way friendly! The process has been easy with each claim we've made (so far 3 in total) and would 100% recommend the service to anyone! When others are hearing horror stories about trying to work with warranty companies we are telling a true & honest success story!
Response from Home Warranty Inc.Mar 31, 2026
Love to hear this! Thanks for sharing.
GP
all went well. speaking with a person who speaks clear English is great
Response from Home Warranty Inc.Mar 31, 2026
We think so, too! Thanks for sharing!
customerKathy
From start to finish was easy & efficient
Response from Home Warranty Inc.Mar 24, 2026
Love to hear this! Thanks for the review!
James
Fast, reliable service. Professional, courteous explanation of how the process works.
Response from Home Warranty Inc.Mar 24, 2026
Love to hear this! Thanks for the review!
customer
Poor coverage
Response from Home Warranty Inc.Mar 24, 2026
So sorry to hear you were less than satisfied. We do have different levels of plans if you want to discuss more expansive coverage.