Home Warranty Inc.Reviews of homewarrantyinc.com

Very quick service and very respectful tech. In and out in 20 minutes.

When I bought my home with old appliances, I felt secure that if they broke down in a year, they would be repaired or replaced. This was not the case. I felt deceived.

Noone told me about how they reimburse u for the cost of repair or replace when u have to find ur own technician person and all because they have noone in the area to do the work. So now I'm out a refrigerator cause who has the money to pay for the repairs or buy a new 1 in the 1st place? That's why I have the coverage for. Im very dissatisfied and I've been a customer for 13+ years and may not continue to be.

I’d give zero stars if I could. This company is a total scam. You pay a monthly premium for them to not cover anything. It’s an absolute joke. Edit: now they are replying with the below but they are only willing to pay me $100 out of the $800 total which after paying deductible would be $20 profit. Again, total scam. Don’t waste your money. Edit again: the service call was $300 alone plus switch plus repair to wall since they had to cut into it. Reading is hard.

Complaint Against Home Warranty of The Midwest Inc. – Denied Sprinkler System Claim I am filing this complaint regarding Home Warranty of The Midwest Inc. and their handling of a denied claim related to our sprinkler system, despite our purchase of premium coverage with an add-on specifically for sprinkler systems. We purchased our home in October 2024 in North Dakota, along with the premium home warranty package and sprinkler system coverage add-on through this company. Due to the climate in North Dakota, sprinkler systems are routinely winterized in September or October to avoid freeze damage. As soon as we moved in, we hired a licensed sprinkler technician to blow out the system for the winter. Sprinkler systems in this region are not typically used again until late May, after the last freeze. We followed this normal schedule and hired a professional to perform the spring startup in May 2025. During that inspection, the technician found that several valves were not functioning properly in different zones of the system. I filed a claim with Home Warranty of The Midwest Inc., assuming the issue would be covered. However, the claim was denied, with the company citing that the issue was a "pre-existing condition." This conclusion is extremely unfair and, in my opinion, misleading. The system was winterized upon move-in, was not in use, and could not have been tested or reasonably known to be defective until the spring activation months later. Furthermore, the company does not have any partnered technicians in our area, forcing us to locate our own service provider—something most homeowners may struggle with, especially when many local companies refuse to work with this warranty provider due to poor past experiences. We purchased the premium package to avoid exactly these kinds of unexpected repair costs, only to discover that coverage is denied when we need it most. I feel this company engages in deceptive practices by offering add-on coverage that they later refuse to honor under unreasonable interpretations of “pre-existing conditions.” This experience has been frustrating, costly, and disappointing. I am requesting assistance from the BBB in urging Home Warranty of The Midwest Inc. to honor the coverage we paid for and to approve this legitimate claim.

Have a home in ADA OK this company is the biggest ripoff they don’t cover sewer/water supply. Save your money and go with a real company