Holiday Inn Club VacationsReviews of holidayinnclub.com

It would be zero stars if that were an option! Holiday Inn has been a pain and inconvenience for several years, but it has recently been even worse. I have a 2 bedroom “unit” I was told they would convert or transfer into points. I gave explicit instructions for what I wanted to happen: convert my unit into points. At no time was I attempting to or interested in purchasing anything additional. Travis, the consultant, gave me a checklist outlining the taxes, annual club membership, reservation fee, and notice that affiliate exchange fees vary based on location. He assured me my unit would convert to a value of 304,000 points. Nowhere on the checklist was there an amount for a new contract or that any kind of purchase was happening. He made no mention of buying anything new, I was simply transferring my 2 bedroom unit into points for flexibility. Travis explained that the items on the checklist were the only things that would happen and would be considered “paid in full.” He also told me that there was a buy-back program if it no longer worked for me and that HICV had a separate group that would rent it out if I couldn’t use it. NOTHING BUT LIES. I didn’t receive copies of any paperwork until 4 months later and was surprised when I received two maintenance fees instead of one. They never converted my unit to points. Travis signed me up to purchase a slew of new points ON TOP OF my 2-bedroom unit. Travis lied about the true value of my unit/points claiming they are real estate with real property value. I was promised endless vacations at any time, wherever I wanted to go. Also a lie. I could write a book on the number of lies I have been told by Holiday Inn Vacation Clubs! After almost four years of struggling with them, HICV canceled that transaction which immediately impacted my credit score. Now I am stuck with a 2-bedroom unit with people I do not want to do business with. Four years ago when they made the initial mistake, their Horizons Group promised to do a deed back on everything if I made my maintenance fees current. I made them current but once again, HICV and the Horizons Group failed to honor their promise. After paying THOUSANDS of dollars on the fraudulent contract over about 18 months, I canceled the credit card where the payments were taken and refused to give them any more money. HICV, of course, continues to tank my credit rating with a false foreclosure as if I defaulted on real property. I refuse to call the organization again because all their employees do is LIE to the customer. On one call, a man told me he was sending me paperwork for a deed back and hung up on me. A day later, I spoke with someone else who said they do not do deed backs and the timeshare does not affect credit. This contract is showing up on my credit report. They refuse to be honest with me about why they lied and why they will not correct this. My experience with HICV has been nothing but lies and failed promises. My life situation changed last year, and I no longer have the resources to maintain membership or travel, as I am the full-time caregiver for a centenarian relative. I strongly suggest you do not do business with these people. I would hate for you to be in my situation with a company that only wants to continue to scam senior citizens. Stay away from Holiday Inn Club Vacations. They will not do as they promise and will do and say anything they can to sign you up for a lifetime of stress and debt.

They changed our tour date to the day before originally scheduled with no notification. We didn’t know until they sent a text saying that we missed our tour. We were attending an event when we saw the text. We went to the tour the next day (on the original date scheduled) and were told our tour had been cancelled. There were other people there who were given tours but not us so we received no money or points promised.

This is a scam and a hard sell. Holiday inn club vacations not to be trusted. After a look around the grounds and properties, it’s back to the office for the HARD SELL. The first sales person tried to see the property to me. I said NO, the sales manager then tried and I said NO. Then third time lucky, the marketing manager tried. I said NO to them all. If you can’t say NO then don’t GO as your be signing before you know

Got roped into putting the $250 deposit on one of their promotional trips. We had stayed at one of their resorts with some friends a couple times and actually really enjoyed it, so thought it might not be a total sham...turns out I was wrong. For various life reasons (work, health, family, other pre-planned trips) we were unable to find a time to take the trip for about 8 months, which is when my wife lost her job and we were no longer in the market to even think about a timeshare/vacation club purchase for the foreseeable future. I called and emailed to explain our situation and that while we were still actually interested in the system, a refund would be more valuable to us at the moment and that we'd be willing to try again in the future. They basically replied with 'tough luck' and denied the refund. We may be out the $250 deposit, but it seems like a blessing in disguise as we now know that their business plan is based upon heartlessly scamming as much money from anyone they can get to answer the phone. We were honestly potential customers...but now we won't consider them even if/when things do change for us.

TIME SHARE IS A SCAM!!!!!! STAY AWAY!!! Holiday inn club vacations CANNOT be trusted. I am currently stuck in a timeshare that I was told I can sell. Maintenance fees go up every year and all they do is LIE LIE LIE!!!

Do not fall into the Timeshare deceit. I am an Owner and I feel it's money wasted. To get you to purchase they will lie or tell you half truths and you will not find out the truth until you're actually trying to book something. -Free upgrades on bookings turns out to be 1 in the year, when we were told that at our point level would be per reservation. -booking with 1-2months notice it's extremely difficult to find anything. When purchasing we were very adamant about being able to make reservations with short notice bc we have crazy schedules. Of course we were told that would not be an issue. Guess what? It ALWAYS is. and when trying to make the reservations, the person on the other line always feels the need to remind us that reservations should be made 6 months in advance to go where we want. So frustrating!! -You have to pay a booking fee when you make a reservation and a fee to protect your points each time you book in case you need to change or cancel. -Before you had 24hr to make changes or cancel and get the fee's back, but NOW, those fees are not refundable. even if you just need to make a change in the reservation within the 24 hrs you pay again. There are so many other disappointing issues that they're too many to count. Worst mistake we made. Nowadays with Airbnb's everywhere you're more likely to find somewhere to stay with much better accommodations. We've only stayed in a few of the resorts and the rooms have great layouts but are usually very outdated. Take this review as you'd like, I'm just trying to give more information to anyone who's on the fence about buying a timeshare with this company. I can't speak for any others. I never take the time to write reviews, this is actually the first negative one I've ever written. I feel that since they probably work on Bonuses or commissions I seriously doubt they would change their practices of deceit.

Holiday Inn Club Vacations contacted me on 5-9-23, I was phone solicited to purchase a $199.00, 4 night time share introduction package. The salesman told me it was 100% refundable. He said all I had to do was call the reservation number and cancel if I found I couldn't use it. THAT WAS A LIE. When I called the 855 416-4420 number on 8-22-23 to cancel they informed me that it was non-refundable. They said the non-cancelation notification was included in the emailed "Details of Participation". They bury that information under a document that is emailed to you only after you sign up. It is in fact included in the gray section at the bottom of the email under "Details of Participation" the details are found under the "Reservation" section. I see why they have a terrible rating. Wish I would have looked at reviews before signing up. I was told by the customer service person that they played the phone conversation between the salesman and myself back and they stated that the sales person never told me it was refundable during the call. That was odd because I was on the phone with the salesman for over 20 minutes and I know he said that it was refundable several times. However, they went "away" to listen to my call for less than 2 minutes. I know they could not have listened to my call with their salesman. This is a less than truthful company that is truly a "Buyer be ware" operation.

We got offered a deal for a hotel as long as we attended a presentation. We showed up for our presentation for a timeshare it was never explained to us that mine and my partners IDS needed to have the same address. They didn't let us attend the presentation and now are charging us full price for the hotel. We would of never came if that was the case. Don't get fooled by these people they are a scam and will just try to get money out of you. If I could give them a 0 star rating I would.