Holiday Inn Club VacationsReviews of holidayinnclub.com

Fees! Fees! Fees! It was a mistake. Had a terrible experience.

I’m sharing this because I don’t want anyone else to go through what I did. Staying at South Beach, or really any Holiday Inn Club Vacation resort, was a huge mistake. The whole experience felt like one big sales trap—pushy pitches at every turn, trying to rope you into a contract that basically locks you into paying fees forever. It’s infuriating and honestly feels like a betrayal of trust. The quality of the resort? Not even close to being worth the hassle. Do yourself a favor—spend your hard-earned money somewhere else. Trust me, you’ll thank yourself later.

The fees never end, and they always increase! We have tried to end our membership, but their customer service does not care about us our our situation. I wish we would have known better than to believe their sales presentation. What a mistake! Spend your money elsewhere.

This experience has been an absolute onslaught of fees. They definitely do not give you the reality of what you are purchasing when they give their sales presentations. They only gave us a few days to change our mind, but it takes much longer than that to realize what you fell for. Our fees keep increasing with no end in sight. It is much cheaper for us to vacation through other avenues and have far more availability. Stay away.

I wish I had a time machine, so I could go back in time and tell myself to never believe anything someone from Holiday Inn tells me. I would save myself so much money and headache! They misrepresent what you are signing up for and now I am stuck in a contract. The customer service is abysmal as well!

I wish I could give zero stars for the terrible experience we’ve had with Holiday Inn Club Vacations. Back in 2012, we got some information about Orange Lakes Resort, and it seemed promising at first. Curious, we went to Orange Lakes for a tour and ended up in their sales office. What followed was a super high-pressure sales pitch that left us feeling really uncomfortable. The whole atmosphere felt like a factory designed to pressure people into signing agreements. Our main contact was Jorge Trejo, but there were plenty of other reps involved, all trying to sell us on the “benefits” of their plan. Even though we were hesitant, they kept piling on the pressure, throwing in bonuses to try and sweeten the deal. The meeting dragged on for almost four hours, and despite feeling uneasy the entire time, we were basically manipulated into thinking it was a “good deal.” Since then, this so-called “deal” has only caused stress for our family. The ownership hasn’t been worth it at all, and the promises they made during the sales pitch haven’t come close to reality. We feel stuck and misled by their aggressive tactics. Holiday Inn Club Vacations needs to step up and fix this situation. I honestly can’t recommend this to anyone. The whole experience has been a nightmare, and I’d urge anyone thinking about it to really reconsider before committing. Gary A Tincu

We urge you to proceed with extreme caution with Holiday Inn Club Vacations. Their practices, along with those of their recommended partner, Timeshares Only, fall far short of acceptable standards. Based on our experience, we cannot in good conscience recommend them to anyone. Take the time to carefully review every detail Holiday Inn Club Vacations has and ask thorough questions. This has been nothing short of falling into the same frustrating, marred by repeated misinformation, trap with lack of transparency, and broken promises. Your time, money, and peace of mind are worth far more than the stress. When we initially signed up, we were led to believe so many lies that were told to us. We have endured nothing but a headache since the beginning.

Unfortunately there is no availability when you actually go to book. Stick with the other timeshare companies if you’re looking for availability. Exceptionally difficult with a larger family as there’s only one location that would work. Money wasted. But they also don’t care. Automated response to everything.