Holiday Inn Club VacationsReviews of holidayinnclub.com

The experience with this timeshare has been incredibly frustrating and disappointing. The costs associated with maintaining ownership are excessive, and despite my attempts to end the agreement, the company has been unhelpful. Serious personal challenges have prevented me from using the timeshare, but the company shows no care or consideration for these circumstances. On top of this, availability is almost non-existent, and the representatives offer no meaningful assistance. I strongly advise against getting involved with this company unless you’re prepared to waste money and face a lack of support when issues arise

Our experience with Holiday Inn, Orange Lake has been extremely disappointing. We were initially told we were purchasing a vacation package, not a timeshare, but it has become clear that we were not told the truth. We received conflicting information about the program’s benefits and were promised it would be a valuable investment. However, the reality has been quite the opposite. Instead of making a profit or being able to sell it as promised, the timeshare has become a financial burden. It has not increased in value, and we cannot even give it away. Attempts to return the timeshare have been unsuccessful, leaving us feeling discouraged about the entire arrangement. As retirees on a fixed income, we are experiencing considerable stress, and the company has shown little concern for its members. If you are considering doing business with them, be cautious. Based on our experience, this company has not delivered on its promises and has left us with deep regret. We would like to be free from this timeshare nightmare.

The shortcomings of this timeshare have been overwhelmingly frustrating. The financial obligations, including maintenance fees, property taxes, and special assessments, have grown to be excessive and unsustainable. These recurring charges far exceed what was initially expected, creating significant financial strain. Additionally, utilizing the timeshare has proven to be an ongoing challenge. Securing reservations is extremely difficult, and the process lacks the flexibility needed to accommodate various schedules. The limited availability and complicated booking requirements make it nearly impossible to benefit from the promised vacation opportunities. Instead of providing value, the timeshare has become an impractical and expensive commitment. Overall, the lack of transparency regarding costs and the inflexible usage policies make this timeshare a regrettable investment. It seems tailored more to benefit the company than to provide meaningful value to its members. I would strongly caution others against entering into this type of agreement without fully understanding the long-term financial and practical implications.

I wish I could give this experience zero stars. Our timeshare with Holiday Inn Vacation Club has been a nightmare. Here’s what happened: It began with a stay at the Even Hotel, an IHG resort in NYC in December 2018. By 2019, IHG offered us a promo getaway at Orange Lake Resort near Disney in Orlando, FL: 3 nights, $200, and a meal during the "tour." When we arrived, starving after skipping breakfast, we were told there’d be no meal—just chips and soda. The "tour" started with luxury villas and ended with hours of relentless sales pitches. Despite a firm "we’re not buying anything," we caved after three rounds of aggressive persuasion. They used high-pressure tactics, slashed prices to create FOMO, and even said things like, “Don’t you want to save money and pass this on to your kids?” Exhausted and hungry, we bought 30k points, sold as a flexible system for luxury vacations, roll-over points, and global resorts. None of it was true. A year’s worth of points barely paid for one hotel night. Fast forward three years. We could hardly use our points, but during an "owners orientation" in New Orleans, the nightmare repeated. Sick and masked, we were pressured again into another contract with promises of three free nights and $400. They convinced us to upgrade to VIP status and add 40k points at the Ridge Resort in Lake Tahoe, promising "premier access" and new benefits. None of it was real. The “premier access” expired before we could use it, and the bonus points disappeared. When we finally took a vacation, we got stuck in a subpar suite, far from what they lured us in with. They included “Interval” for exchanges, but finding availability was nearly impossible, especially in our region. Yet again, the promises felt meaningless. Our experience with Holiday Inn Vacation Club has been full of broken promises, high-pressure sales tactics, and no care for customers. We feel deceived, financially drained, and stuck in a system with no real value. I wouldn’t recommend this timeshare to anyone. Stay far away.

I regret purchasing the Holiday Inn Club Vacation package. I initially bought it before COVID, but whenever I attempted to use it, the locations I wanted were fully booked. My purchase ended up expiring unused—a complete waste. Despite this frustrating experience, they called me again and convinced me to give it another try, promising a better experience. However, the same problem persists. Now, as the expiration date looms (July 8, 2025), I find myself unable to book any desired dates or locations, as they are all fully booked yet again. This has left me feeling that the entire scheme is a scam. IHG, a brand I have long associated with excellent customer service, should not affiliate with such an operation. This experience falls far below the high standards IHG is known for, and it has been nothing but disappointing.

I wish I could say our experience with Holiday Inn Timeshare was positive, but unfortunately, it has been a major disappointment. We initially purchased the timeshare with the hope of creating more family memories, especially as we planned for retirement from the Army. However, it's turned into a huge financial burden. The rising costs and maintenance fees, which are inconveniently due right after the holidays, have made it difficult for us to provide for our kids during Christmas. On top of that, we rarely even get to use the timeshare. For the amount we've been paying, we could have saved for actual family vacations that would have been much more worthwhile. This has been nothing close to what we were promised, and we deeply regret signing up. If you're considering a timeshare, I highly recommend evaluating other options or avoiding the stress altogether.

I wish I could give zero stars. Our experience with the Holiday Inn timeshare has been nothing short of a nightmare. When we purchased this back in 2019, we were promised a cost-effective plan tailored to our future retirement travels. Instead, we were pressured for 5–6 hours by multiple salespeople who wouldn’t take no for an answer. Even when my husband stepped outside due to anxiety, they followed him out. Looking back, it was a clear case of high-pressure sales tactics. What’s worse, they were never honest about the contract's permanence. We were falsely told we could pass it down to our children, but no one mentioned that we’d essentially be locked into this forever. On top of that, the rising fees were conveniently avoided during the sales pitch. Yet, in the first year alone, maintenance fees and dues increased, adding to our financial stress. Now, we can’t even use the timeshare effectively. Availability is always limited, and even when we try to book, we don’t have enough points to enjoy more than 3–4 days. The final insult came during a recent “mandatory update” meeting, where a sales rep had the nerve to tell us “you can’t do much with 60,000 points.” That’s NOT what we were sold on initially. To make matters worse, my husband has undergone multiple surgeries since 2020, leaving him out of work and us financially strapped. These timeshare fees have become an added burden during an already difficult time. Clearly, this is not the retirement dream we were sold—it’s a financial and emotional nightmare. I wouldn’t recommend a Holiday Inn timeshare to anyone. Save yourself the headache and choose a company that values transparency and honesty Matrisa Crapps

We had a very disappointing experience with Holiday Inn and their timeshare program. We purchased the timeshare in January, only to realize that it wasn’t feasible for us to use it more than twice a year due to the limited points we received. When we did use it, the experience was far from what we were promised. The room we were assigned was nothing like the one we were shown when they sold us the timeshare at the same resort. The difference was shocking and misleading. On top of that, the toilet in our room was constantly running, which was extremely annoying, and despite calling for maintenance, no one showed up to fix it. We also had to have the toaster replaced because it was broken when we arrived. Unfortunately, shortly after purchasing the timeshare, our lives drastically changed. My wife had a heart attack in March, which led to severe complications, including kidney failure. By November, she was on dialysis seven days a week, and the complexity of traveling now includes bringing her dialysis machine and supplies, sanitizing the rooms ourselves, and other logistical challenges. This makes it nearly impossible for us to take any vacations. The financial burden of the timeshare payments, combined with our medical expenses, has created a situation where we deeply regret making this purchase. We also feel deceived by the misleading sales pitch and misrepresentation of the rooms. Buying this timeshare has brought us nothing but stress and frustration. I would not recommend Holiday Inn’s timeshare program to anyone.