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Holiday Inn Club Vacations (holidayinnclub.com) has 452 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
holidayinnclub.com
Website
holidayinnclub.com
Category
Activities & Tours
Location
Kissimmee
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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Horrible experience overall. I booked the $249 package to stay at the resort. I got put in a hotel and they charged my card $299. It should have been $199 for that package. Said they couldn't do anything about it no matter who i talked to. If they have that Horrible customer service just in the intro there is no way I am going to buy a package. They said they would look into it but never did. Never new a company with such horrible customer service.
EM
Ed M.
I regret purchasing a Holiday Inn…
I regret purchasing a Holiday Inn timeshare. Every time we tried to use our points through RCI, nothing was available. The maintenance fees keep increasing year after year, making it even less worthwhile. The entire sales process felt deceiving—they were enthusiastic when selling to us, but afterward, it was like we didn’t matter. Honestly, I haven’t seen any real benefits from owning this timeshare. Would not recommend
KU
KU
Working with Holiday Inn is very frustrating!
Working with Holiday Inn has presented challenges. Their contracts feel quite restrictive, which can make it difficult to move forward when that’s your goal. Booking is impossible and it is hard to find reservations. Always many extra costs. Time and money are valuable and should be spent with companies that prioritize their customers' needs. Based on my experience, I would encourage others to explore alternative options.
RL
Robert L.
I really regret investing in the…
I really regret investing in the Holiday Inn Club Vacation Timeshare. I have regret investing in the Holiday Inn timeshare program. From the start, it’s been nothing but frustration. First off, making a reservation was an absolute nightmare and seeing the renters enjoy to best rooms. Even trying to book a year in advance for April 2023, nothing was available—no locations, no room types we wanted. We were hoping for 2- or 3-bedroom units, but apparently, that’s impossible unless you know someone in Corp or buy more points. We just booked a beach destination and the only thing we was able to see was the pool. It wasn’t anything like what we were promised. I originally bought this thinking it would make retirement trips easy and enjoyable. Instead, it’s clear it’s just going to be a financial headache. Not exactly what I had in mind for my retirement.
Within the first month of owning this timeshare, I completely lost interest. Nothing was available, no matter how far in advance I tried. Honestly, I wish I could go back and never sign up for this. Save yourself the stress and avoid this trap.
DK
DK
Holiday Inn Club Vacations.
I am writing to formally express my dissatisfaction with my experience as a contract holder with Holiday Inn Club Vacations. The services provided do not align with what was promised during the sales presentation, which I found to be misleading. Additionally, the value of the offerings does not justify the costs, especially with the recurring fee increases. Despite my attempts to address these concerns and seek a resolution, I have encountered resistance and a lack of cooperation in exiting the contract.
GL
Gail L.
I really regret investing in the Holiday Inn Club Vacation Timeshare…
I really regret investing in the Holiday Inn timeshare program. From the start, it’s been nothing but frustration. Let me explain why:
First off, making a reservation was an absolute nightmare. Even trying to book a year in advance for April 2023, nothing was available—no locations, no room types we wanted. We were hoping for 2- or 3-bedroom units in Florida, but apparently, that’s impossible unless you buy more points.
Speaking of that, the locations were super limited. We were looking for beach destinations, but the options felt so restricted. It wasn’t anything like what we were promised.
And don’t even get me started on the hidden costs and upselling. I was told that to get larger units or access other hotels, I’d need to buy extra points. It’s like a never-ending money pit. The whole thing feels way too expensive to maintain, especially with all the extra costs.
I originally bought this thinking it would make retirement trips easy and enjoyable. Instead, it’s clear it’s just going to be a financial headache. Not exactly what I had in mind for my retirement.
Even the experience itself was a mess. The meeting to review the timeshare wasn’t even at the hotel I was staying at—they sent me to another resort entirely. The whole thing just felt disorganized and poorly managed.
Within the first month of owning this timeshare, I completely lost interest. Nothing was available, no matter how far in advance I tried. Honestly, I wish I could go back and never sign up for this. Save yourself the stress and avoid this trap.
CS
Carolyn S.
Extremely disappointed with ourplan…
Extremely disappointed with our experience with Holiday Inn Vacation Club. We signed up for the timeshare but haven't had a chance to use it. The were destinations we were interested in were always booked. To make matters worse, we had to take time out of our schedule to return to Myrtle Beach for a reassurance meeting, only to be pressured into upgrading our points. It feels like a waste of money every month.
We're retired and working part-time to supplement our income. This adds even more financial stress. With my husband recovering from back surgery and unable to work for several months, we have realized we could plan vacations with more flexibilty and less expense than what you provide. It feels like we were sold something that doesn't live up to the promises made. We would never recommend this to anyone.
LY
Lynne
I truly regret ever purchasing a…
I truly regret ever purchasing a Holiday Inn Vacation Club timeshare. What was supposed to be an informative session turned into a high-pressure sales pitch that left me feeling stressed and cornered. Since buying it, the timeshare has been more of a financial and emotional hassle than anything helpful.
As someone with mobility issues, I’ve been especially frustrated to find that many of the resorts and facilities lack proper accessibility—things like ramps, elevators, or accommodations for physical disabilities. It’s made it really hard, sometimes impossible, to enjoy my stays.
It has become nothing but an inescapable and unusable financial burden.
I’m now working on getting this resolved and feel it’s time to end my timeshare agreement altogether.
If you’re thinking about getting one, I’d strongly recommend avoiding it. Save yourself the stress, frustration, and financial headache. There are so many other vacation options out there without all these issues!