Holiday Inn Club VacationsReviews of holidayinnclub.com

I would not suggest anyone get involved with this company. I feel that the sales environment took advantage of my vulnerable state after the loss of my mother and husband. The information provided was unclear, and I was not fully aware of the long-term financial obligations, including maintenance fees, which I can no longer manage. My declining health prevents me from traveling, making the timeshare unusable. Despite my efforts, I've made no progress in getting anyone at this company to pay attention to what is going on. I urgently need assistance to exit this timeshare agreement, and no one will help. If you knew what I know, you would avoid doing any business with this company. BEWARE!

Holiday Inn resorts have been nothing but unhelpful and useless in every attempt we’ve made to communicate with them. We’ve had this timeshare for some time now, and we’ve never felt the value of having it. Every time we called in, they’ve done nothing but spit in our face and say we owe them a bucket of money, or we’ll never get out. We’ve been paying their absurd maintenance fees regularly, and we’ve been paying on the mortgage. We don’t understand why they can’t just take the property back? Even THEY don’t want the timeshare, it seems.

I deeply regret ever attending that membership presentation! The membership is absolutely NOT worth the cost, and to make matters worse, we can't even cancel it! Customer service is completely unresponsive to emails. We demand to close this membership/account and stop being billed for a service we cannot utilize!They make promises one how easy it is to use and to sell if you want out and that is the farthest from the truth.

I am so disappointed in this company. They have trapped us into a contract and will not listen to why we need out. I regret ever signing their paperwork! I am beyond furious with this company! They have deceitfully trapped us into a contract and are completely ignoring our legitimate reasons for needing to terminate it. I vehemently regret ever signing their paperwork!

The cost just doesn’t make sense. We’re stuck in a binding agreement, and they’re refusing to let us out of it. On top of that, the service they actually provide is nowhere near what they promised during the sales pitch. It’s frustrating and deeply disappointing to be let down like this, especially after trusting their word. We understand how disheartening this situation is—it’s not what anyone deserves.

Holiday Inn has misled us into a contract that is nothing like what was promised. Their Customer Service has been unhelpful. Avoid them at all costs!

My husband passed away, and while the loan has been paid off, I am struggling to keep up with the yearly fees. Despite explaining my situation, they refuse to release me from this obligation. I feel trapped and overwhelmed by the whole situation. This is absolutely horrible and unfair.

Our experience with Holiday Inn Club has been nothing short of a disaster. From the very beginning, we were pressured during the sales process, held for over three hours, and shuffled between multiple managers. We were sold on the idea that this would be a great investment, but that couldn’t be further from the truth. Booking has been an absolute nightmare, and the promises made during the sales pitch don’t match the reality we’ve faced. We even paid $99 to carry over points, only to lose them anyway. This entire experience has been filled with stress and disappointment, and we refuse to let this burden fall on our kids. For years, we’ve been tossed back and forth, trying to find a resolution, but no one has helped us. Every time we try to make progress, we’re met with another “No.” We need real help to end this once and for all. Enough is enough. Please don’t trust this company for any of your vacation needs. This program does not work in your favor. It only benefits the timeshare.