Holiday Inn Club VacationsReviews of holidayinnclub.com

From the moment I signed the contract, I was overcome with buyer's remorse. I feel completely misled and lied to about what I was purchasing. The sales presentation was dishonest, focusing heavily on false promises. I was explicitly told that this timeshare was a "good financial investment," which I now know is absolutely not the case. Furthermore, I was promised that booking vacations would be incredibly easy and that I could travel "anytime, anywhere." This has proven to be false, as availability is scarce and the booking process is overly complicated and restrictive. Finally, I was not made fully aware of the rapidly increasing maintenance fees, which have become a significant financial burden. The reality of this timeshare ownership is a far cry from what was presented to me, and the continuous misrepresentation is unacceptable.

If I could give it a negative, I would. Everything they say is a lie. You can not get reservations when you actually need them. The resort fees have exponentially increased, now almost $3,000 per year. This is for fewer properties since they recently closed a bunch right out of the blue. They also charge you every single time you make a reservation into the properties you supposedly own. They have closed one of the only properties we can ever get accomodations in. Now there are none in Georgia. RUN RUN and say NO loudly!

This company employs predatory and unethical practices, trapping us in a shady contract and refusing any exit options despite continuous payments. We feel misled and defrauded. Their customer service is appalling, marked by abstinence and refusal to address our legitimate grievances or negotiate. Their model clearly profits from locking customers into unfavorable terms. Given this bad-faith experience, I strongly warn against engaging with this fundamentally untrustworthy company.

This experience left a very bad taste. I signed up for a holiday promotional package while staying in Surfside (marketed as Myrtle Beach). On the day of the required meeting, downtown was packed due to a Christmas parade, so I walked nearly 30 minutes back to the hotel — only to learn the meeting was NOT at the hotel listed on my paperwork. After driving to the correct location, I was told I was ineligible because my partner did not attend, and therefore I would be charged $300+. This condition was not clearly explained upfront. This felt like a setup designed to disqualify guests and charge them anyway. Poor communication, misleading expectations, and zero flexibility. Travelers: be cautious with any “holiday” or “free” packages. Nothing about this felt transparent.

This whole timeshare experience has been incredibly frustrating. We need to be straightforward: we are done. We absolutely do not want to stay in this timeshare and are demanding an immediate resolution to close our account. Every time we’ve tried to work with the team, we've ended up feeling completely unsupported and angry. We spoke with Edwin from the legal team, and he was no help at all. He just keeps bouncing us around to other people, and we're making zero progress on getting this fixed. This timeshare has turned into a huge financial struggle for us, and it’s making it hard to save for things we actually need. The expenses are just too much and add so much unnecessary stress to our lives. We truly weren't aware of all the high costs when we signed up. They never explained that we would never be able to use it or stay where we wanted. Whenever we have a chance to vacation, there has never been any openings.Unfortunately, we found that out after paying our money. Don’t allow this company to fool you like they did us. It’s not worth it.

We have been trying to exit our timeshares, which have been paid in full, but they still will not let us cancel our membership. This has resulted in ongoing financial obligations and stress, despite our repeated attempts to resolve the matter. We strongly advise anyone considering Holiday Inn Club Vacations to review the exit policy carefully before signing. Transparency and flexibility are lacking.

Thinking about getting a timeshare with Holiday Inn? Don’t do it! My experience has been nothing short of a nightmare. The maintenance fees increase every single year—a fact they conveniently fail to mention upfront. On top of that, there are endless additional fees. And if you ever reach out for assistance, don’t expect them to care. Save yourself the frustration and disappointment. It’s simply not worth the hassle.

DON’T DO IT! The sales presentation highlighted attractive resorts and availability; however, I was not informed of the extensive blackout dates, the difficulty of booking during reasonable travel times, the lack of resorts, nor the excessive resort fees, that can be as much, if not more than booking the same resort on your own! Unless you’re willing to pay $5000 per month, this timeshare is unusable and once you sign on the dotted line, you can’t get out without paying off the entire loan.