HiStripsReviews of histrips.com

Response from HiStripsSep 8, 2026

Hi Lucas, Thank you so much for your wonderful review! We’re thrilled to hear that the wrist alarm has helped you wake up without disturbing your girlfriend, especially after having that challenge for so long. 😊 We’re also glad you’re enjoying the sleep mask and that you found them comfortable and effective. We sincerely apologize for the delivery delay, but we’re very happy our customer service team was able to find a solution and that the wait was ultimately worth it. Thank you again for your support and recommendation. It truly means a lot to our team! Best regards,

Response from HiStripsSep 7, 2026

Hi Arthur, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re sleeping better and waking up feeling more refreshed. We truly appreciate you recommending HiStrips to your friends and family. We’re also glad our customer service team was able to quickly resolve the charger issue and get things sorted to your satisfaction. Thank you again for your support, we really appreciate it! 😊

Response from HiStripsSep 6, 2026

Ciao Gian, Ci scusiamo sinceramente per il ritardo nella consegna del tuo ordine e per il disagio causato dalla mancata risposta del nostro team di supporto. Comprendiamo perfettamente quanto possa essere stata deludente questa esperienza. Abbiamo risposto alla tua email, ma sembra che la nostra risposta non sia stata ricevuta o che non ti sia pervenuta. Speriamo di ricevere presto una tua risposta per poter esaminare il tuo ordine e risolvere il problema il prima possibile. Ti assicuriamo che siamo qui per aiutarti e faremo del nostro meglio per risolvere la situazione. La soddisfazione del cliente è la nostra massima priorità e ci impegniamo a trovare una soluzione. Ci scusiamo ancora sinceramente per l'inconveniente e speriamo di sentirti presto.

Response from HiStripsSep 6, 2026

Hi Ryan, We sincerely apologize for the delay and inconvenience with your order. We completely understand how frustrating it must be to have been waiting for weeks without a clear estimated delivery date. We’d love to help you with this and look into what happened with your shipment. Please reply with your order number and the email address used when placing the order so we can locate your order and investigate the tracking status. Rest assured, we’re here to help and will do our best to get this resolved for you as quickly as possible. We’re truly sorry again for the inconvenience, and thank you for giving us the opportunity to make this right.

Response from HiStripsSep 4, 2026

Hi Stuart, Thank you so much for taking the time to share your experience! We’re really sorry about the missing magnetic charging cable and the back-and-forth emails it took to get everything sorted. We’re glad to hear that Ryan was able to assist you professionally and that the replacement resolved the issue. Most importantly, we’re thrilled to hear that the wrist alarm is working well for you! 😊 We truly appreciate your patience, understanding. Thank you for choosing HiStrips!

Response from HiStripsSep 4, 2026

Hi Sebastian, We sincerely apologize for the issue and frustration with tracking your order. We completely understand how concerning it is to be waiting for your order without clear updates. We’ve already replied to your email so we can look into this and help resolve the issue directly. We hope to hear back from you so we can assist you as quickly as possible. We’re truly sorry again for the inconvenience, and we appreciate the opportunity to make this right.

Response from HiStripsSep 4, 2026

Hi there, We’re truly sorry to hear about your experience with the Onyx Band. We understand how frustrating it must be to have issues with the vibration, charging connection, and fastening mechanism, and we sincerely apologize that the product did not meet your expectations. We’d really like the opportunity to resolve this for you and look into what may have happened with your Onyx Band. We’ve requested your order number and email address so we can reach out to you directly, investigate the issue, and find the best possible solution. Thank you for bringing this to our attention. We hope we can turn this experience around for you.

Response from HiStripsSep 4, 2026

Hi Treena, Thank you so much for your wonderful 5-star review! We’re absolutely thrilled to hear that Jay was able to help you resolve the issue with your red light panel and make sure you were happy with the outcome. It’s especially great to hear that you’re already loving your portable red light panel and that we’ve gained a “lifer” as a customer! Your kind words mean a lot to Jay and the entire HiStrips team. We truly appreciate your support and look forward to continuing to provide you with great products and service! ❤️