HiStrips offers the ultimate performance & recovery solutions for athletes & everyday performers. Elevate your training & sleep with our innovative products and achieve your peak potential. Live a healthier, more energized life with HiStrips.
HiStrips (histrips.com) has 610 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
histrips.com
Website
histrips.com
Category
Clothing & Underwear
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 73% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Had a slight problem with the delivery so I reached out to the support. They replied very quickly and solved the problem immediately and gave me a discount for my next order. Absolutely an amazing support. Besides this, the watch looks amazing. It's comfortable and has a nice asthethic to it. I'll wear it outside too. The watch was simple to understand, no instructions needed. It works as intended too, though you shouldn't 100% rely on this watch if you haven't slept enough. That's not what its purpose is. So don't go attacking the brand for it. Overall, I am very pleased with this product!
Response from HiStripsJul 22, 2026
Hi there,
Thank you so much for taking the time to leave such a thoughtful review!
We're delighted to hear that you had a positive experience with both our support team and your Onyx Band. It's great to know we were able to resolve the delivery issue quickly and that you're enjoying the watch's design, comfort, and ease of use.
We also really appreciate your understanding of how the Onyx Band is intended to be used. Your comments about maintaining good sleep habits alongside using the watch are very helpful and provide great context for other customers.
Thank you again for your support and for choosing HiStrips. We hope your Onyx Band continues to serve you well, and if you ever need any assistance, we're always here to help.
PT
PAT trahan Pat T.
i did not receive my order
i did not receive my order, i complain and no email. i am waiting for refund! Updated: They did contact me and refund me and I get to keep the strip, but I miss the delivery that took more than 10 days and i am at my race without them. so hope they fix their delivery.
Response from HiStripsJul 22, 2026
Hi Pat,
Thank you for updating your review.
We're truly sorry that your order didn't arrive in time for your race. We understand how disappointing that must have been, especially when timing was so important.
We're glad we were able to resolve the issue by processing your refund and allowing you to keep the nasal strips once they arrived. We also appreciate your honest feedback regarding the delivery timeframe.
Your comments have been shared with our team, and we're continuously working to improve our shipping experience so that it better matches our customers' expectations.
Thank you again for your patience and understanding, and we wish you all the best.
DA
Dylan A.
Excellent customer care
Excellent customer care, great quality products would recommend
Response from HiStripsJul 22, 2026
Hi Dylan,
Thank you so much for your wonderful review!
We're delighted to hear that you had a great experience with our customer support and that you're happy with the quality of our products. Your recommendation truly means a lot to us and motivates our team to continue providing the best service and products possible.
Thank you again for your support and for choosing HiStrips. If you ever need anything in the future, we're always here to help.
TN
Tommy N.
Order taking some time
Order taking some time.
I was wondering on my order status of 109652.
***EDIT***
Received support email from HiStrips. They are backlogged with orders, so it will take some time. Wished they communicated this earlier.
The Onyx device works as intended and I'm able to remove my iPhone alarms for good.
Response from HiStripsJul 21, 2026
Hi Tommy,
We're sorry to see your review and completely understand your concern.
We've just reached out to you via email with an update on your order. Your parcel has already been dispatched and is currently in transit with the carrier.
We hope you'll have a chance to check our email, and if you have any questions at all, just reply to it. We're always happy to help.
MM
Markos M.
A Noticeable Difference in Training and Sleep
HiStrips has made a real difference for me over time. There are plenty of sleep and exercise hacks online, but as someone who has lived with a deviated septum my whole life, I noticed an immediate improvement in both my training and sleep. They have helped me tremendously during marathons and on nights when I struggled to sleep. I cannot recommend them enough.
Response from HiStripsJul 20, 2026
Hi Markos,
Thank you so much for taking the time to share your experience and for your wonderful review!
We're truly delighted to hear that HiStrips has made such a noticeable difference in both your sleep and your training. Knowing that our nasal strips have helped you during marathons and provided better rest despite living with a deviated septum means a great deal to us.
Your feedback is incredibly encouraging for our team, and we're grateful that you chose to share your experience with others. Thank you again for your support and recommendation, we wish you continued success with your training and many more restful nights ahead!
MS
Matheus S.
Empresa horrivel para atendimento ao…
Empresa horrivel para atendimento ao cliente. Produto ate hoje nao chegou, depois de um mes e eles se Dizem nao responsaveis. Pegam seu dinheiro, nao entregam e ainda nao sao responsaveis. Que incrivel!
Response from HiStripsJul 20, 2026
Olá Matheus,
Lamentamos muito a sua experiência e pedimos sinceras desculpas pela frustração que isso causou.
Tenha certeza de que sua satisfação é nossa prioridade e estamos aqui para ajudar a resolver isso. Já respondemos ao seu e-mail e estamos trabalhando ativamente com você para encontrar uma solução.
Compreendemos como os atrasos no envio podem ser decepcionantes, especialmente quando você está esperando pelo seu pedido. Nosso objetivo é sempre consertar as coisas e continuaremos ajudando você até que o problema seja totalmente resolvido.
Esperamos realmente receber uma resposta sua em breve para que possamos seguir em frente e fornecer o suporte que você merece.
KV
Kristoph Van S.
For me its nice because im a verry…
For me its nice because im a verry light sleeper, espacialy close to morning. I still need to find out if it works when im in deep sleep, so for monday´s i´m still gonna use back-up alarm from cellphone just in case.
Response from HiStripsJul 20, 2026
Hi Kristoph,
Thank you so much for taking the time to share your experience and leave us a review!
We're really happy to hear that the Onyx Band is working well for you as a light sleeper. That's exactly the type of experience many of our customers have.
Using a backup alarm on Mondays is also a great idea while you're continuing to build confidence with the band. Many users find that using all 3 alarms, spaced about 10–15 minutes apart, helps improve reliability, especially during the adjustment period.
Thank you again for your support and honest feedback. We truly appreciate it, and we hope the Onyx Band continues to serve you well!
PP
Pp
An Amazing Product and Even Better Customer Support
I’ve always been an incredibly heavy sleeper. For years, traditional alarm clocks managed to wake up everyone around me… except me. Since I work two jobs and my schedule can be pretty crazy, oversleeping wasn’t just frustrating—it was becoming a real problem.
That’s exactly why this bracelet has been such a game changer for me. The vibration is strong enough to wake me up reliably without disturbing anyone else, and it has genuinely made my mornings less stressful and helped me stay on top of my schedule. I also wake up in a much more peaceful and natural way, and I actually feel more energetic. Honestly, I didn’t expect such a simple idea to have such a big impact on my daily life. Another thing I loved about the product, which I only noticed when it arrived, is that completely works on one button and doesn’t need any connection at all, which also really helps me keep my phone outside the room.
Then came the unfortunate part. On one of my days off, I wasn’t wearing the bracelet and left it on the living room table. When the alarm started vibrating, my cat decided it was the most interesting toy she’d ever seen. By the time I found it, the silicone band had been completely destroyed! Thankfully, the electronic module survived.
I reached out to customer support hoping there might be a solution, and this is where I really have to give credit to Ryan who was absolutely amazing. I honestly don’t think I’ve ever seen anyone reply to an email in minutes, especially customer support, and make the whole process look so easy. He responded incredibly quickly, understood the situation straight away, and resolved everything without any hassle. Throughout the whole process, he was friendly, professional, and genuinely cared about helping me. Customer service like this is rare these days—I would honestly give him 25 stars if I could.
So not only do I love the product because it has genuinely improved my daily routine, but I also came away incredibly impressed by the company behind it. Great product, outstanding customer support, and a special thank you to Ryan for turning an unfortunate accident into such a positive experience. I couldn’t recommend it more.
Response from HiStripsJul 20, 2026
Hi there,
Thank you so much for taking the time to write such an incredible review.
We're truly honored to hear how much the Onyx Band has helped you manage your busy schedule and made such a positive difference in your daily routine. Stories like yours are exactly why we created the product, and it means so much to know it's helping you wake up without disturbing those around you.
We're also sorry to hear about your cat turning the band into a new toy! 😄 While that was certainly an unexpected accident, we're very glad we were able to help get everything sorted out.
A special thank you as well for your kind words about Ryan. We'll be sure to share your feedback with him, he'll be absolutely thrilled to know he made such a positive impression. Providing fast, friendly, and helpful support is something we genuinely strive for, and your recognition means a great deal to our entire team.
Thank you again for your trust, support, and recommendation. We truly appreciate you being part of the HiStrips community, and we're always here if you ever need anything.
Wishing you continued success with both of your jobs and many more stress-free mornings!
