HireRightReviews of hireright.com

As an applicant the experience has been a completely mess! Once you applied there is no field or nowhere where it says to send all your documents, then once you finish the application they ask you to give feedback even tho you haven't got the chance to actually experience their service and then your nightmare starts. They send confirmation emails with links that leads to nowhere! For easy access to the applicant centre you'd just to google and search it but then they ask for more information as you email password but also the CompanyID you are applying, but guess what? this companyID wasn't being provided to you! I had to go back to all their emails sent and check which one had the correct link to bring me to the applicant centre login page that doesn't ask the companyID. Then later on they will ask more documents because they neglected to ask everything in the first place! After all of this mess you kinda want to talk to someone to see what is happening and why is it taking so long, the same page opens up asking the companyID in order to proceed to live chat. Honestly it was my first time going through this process and if I have to do it again for another job I will be so disappointed.

Destroyed new job opportunity due to their unprofessional practices and slow processing. Do not go near this company if you can avoid it.

As you can see from all of the other reviews, this company is terrible. They claim that checks are fast and they have access to databases for quick turnarounds on checks, but they don't. Their claimed 2-5 day turnaround on background checks is a lie. Mine has taken over 5 weeks. They constantly harrass candidates for information, even if it isn't relevant to the position you are applying form. On top of this, their customer service is terrible, be it over the phone or on their live chat, they provide no information or help and look to get you off the phone as quckly as possible. They do not care at all. Hireright's practices will lead to good candidates going elsewhere, and causing further recruitment costs to find someone else. Please, do not use this company.

I cannot go into details. just 0/5 .all the reviews below are genuine and accurate

Hireright do absolutely NOTHING... It would be easier if the recriter asked me to bring prooof of degree to interview. Hireright want me to do ALL the work they are paid to do. Charlatans and thieves.

This is my third experience with HireRight and I swear it will be my last. They are totally incompetent and make the applicant do their work for them. The constantly require W2's, Paystubs, transcripts, etc. from years back. For one job, they even required me to go and get my high school transcript from decades ago. My new interview question is, "Do you use HireRight for your background check?" If so, I am declining any offer I get from now on.

HireRight people are so incompetent that NO business should be using them. They cannot verify anything. For each of my employers, I'll send them documents, W-2, or even documents from the government but apparently none of that works. They MUST get someone to call or email to verify - that's absolutely abyssal. Stay away at all costs. They hide their researchers behind an extra layer of customer service which is incredibly frustrating. The customer service people have NO freaking clue what documents you need, thus making you call them all day until you get something.

Hireright never got my criminal background check from The Reno Justice Court, which cost me and my company a full week of my working time. I got into contact with the court and got the check within 10 minutes. My company could have been waiting for the check forever! Instead of Hireright, simply do the criminal background check yourself. It will be easier, faster and more reliable—for free!