HireRightReviews of hireright.com

Worst company to deal with. I am doing their job to the point I supplied my previous employees' telephone numbers. Shocking; it makes me want to pull out of joining my "new" company. Why would any company use HireRight? Cheap and crap this lot is. Honestly, I have had it with this whole process. Even the documents they are asking for are so personal they are left wide open for fraud. They can't get the basics right, so I hate to think about what they are doing with mine and your data! WORST COMPANY, IF I GO TO ANOTHER INTERVIEW AND I GET ACCEPTED AND THEN FIND OUT THEY USE HIRE RIGHT, I WILL RUN!

This company is the WORST! I'm literally doing the job for them by verifying all my previous jobs because they haven't been able to "verify" any of them, even though I've filed my taxes with every single job I've had. They also said I need to send updated numbers for some of the employers because the can't find a number for my previous employers? This company is absolutely garbage and a waste of time, DO NOT USE THEM.

They started mine on oct 24th, 25th they just put a message in the portal " Employer Affiliation Clarification'. Been in the industry 20+ year's, never seen a ny company this bad.The people talking on the phone don't have a clue what they are doing. This comapny should be banned. Worst experience.

This is the worst company in the world. My complaint is a little different. I do have a misdemeanor on my record of 22 years ago. And I haven't tried to hide that. But when I was doing the background check, hire right had a statement that before disclosing anything read your Texas law. The law said that if your discretion was more than 7 years ago, you don't have to disclose anything. So I didn't. But good old hire right did. And when I called them on it, they didn't know what I was talking about and shut the dispute down in 1 day and sent my incomplete background check to the hiring company. It was 22 years ago and haven't made a mistake since, but now it looks like I lied to my company and have made the hiring experience a nightmare for me.

Worst service I have ever seen/experienced. My employment start is delayed because of these complete morons. I have no criminal record and they're asking me to send my FINGERPRINTS?????? What is this?

HireRight's background validation service is quite frankly the worst I have come across. They don't approach the previous employers, they simply rely on requesting documentation from the candidate which is clearly open to manipulation. They ask for the same documentation repeatedly even once it has been provided. They request documentation piecemeal rather than asking for everything they require at the same time and there are many days in-between requests. Once they have all the documentation they require you won't be informed, all comms will cease and the people manning the live chat refuse to provide a progress update, sending you back to your prospective employer. Basically the validation process seems to have no end and employers are very likely to lose candidates during the process.

Went for a job at NatWest been told i have failed the credit check so now i cant start the job i was going to now. They asked me to get Equifax report easy said then done, as that company are a joke as well. I have got my clear score and Experian report and all is showing good so why don't they except this one?? I have past other back ground checks 6 months ago and i worked for Barclays for 10 years before that so i don't understand it!!!!

I write this letter as a desperate plea to any & all businesses that might see this: PLEASE do not use this company. They are a bane on the existence of new hire's and managers alike. I too am on a lengthy hold with customer service, at my breaking point, due to weeks of endless emails, texts & holds demanding "more information" on a check that should have only taken someone a few minutes. My state license background check took under a day. My record is spotless, not even a ticket, but my manager & I are constantly bombarded for irrelevant, pointless information or clarifications that can be solved in under 30 seconds with a simple Google search (I checked while on hold). What are these holds for? I had to verify my gender 3 times (& no, I am not trans). The date I STARTED college twice & had to send my diploma (literally could have called or googled to verify my diploma, start date is irrelevant), my location, references it asked for over a week after submitted the request, & now twice to prove that I bartended at a restaurant in the past because the business that owns the restaurant & writes the checks is not named after the restaurant.. easily found on Google, has the same address, & is 100% irrelevant to my license. Or, ya know, by calling & asking them with the easily found phone number. Employers, doing a background check yourself would be easier, cheaper, & infinitely less stressful. Even as an excited new grad, I am fighting the urge to quit a lucrative new position that I enjoy just to escape this situation. I have to tell myself every time another hold is sent that it is temporary & pray that I never have to be 'checked' by this company again. They should be the new definition for the word useless at best, & criminally negligent at worst.