HireRight Reviews | Read Customer Reviews of hireright.com

HireRight Reviews | Read Customer Reviews of hireright.com

HireRight reviews

757 approved reviews, newest moderated first

Salma Y.
Dec 28, 2022
Horrible experience with HireRight
Horrible experience with HireRight. They are telling me I have to verify my own education by having the college I graduated from over 15 years ago call them to verify that I graduated from there. Why am I doing their job for them ???? This background check has been going on for one month because they can’t verify my education. I sent my transcript and my degree which they say they cannot take at face value. I have a professional license with the state which they were able to verify. How did I receive my professional license without my college degree???? There is no common sense. I never seen such an incompetent background check company. Horrible experience. Really discouraging me from the new job. First advantage is 100 times better company for background check. Employers should not use HireRight.
Response from HireRightJan 5, 2023
Hi Salma, Thank you for taking the time to provide a review and for your feedback about the verification process. We are sorry to hear that you had an unsatisfactory experience with HireRight. We tried reaching out to you for more information via Trustpilot’s “Find Reviewer” feature but have not heard back from you. If your background check is still in progress and you need assistance, please let us know by contacting us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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Leonel F.
Dec 27, 2022
Employment Verification request
I got an 'employment verification request' for a former employee on my team. The process is not optimized to save time for the former employer, probably a lot of people do not complete it.
Response from HireRightJan 5, 2023
Hi Leonel, Thank you for taking the time to provide a review. We're always looking to improve processes, so if you would like to provide feedback, contact us at [email protected]. We'd love to hear from you.
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Cynthia H.
Dec 27, 2022
The worst company ever
The worst company ever, they stated I worked for a company I never worked for. I provided them with the documentation which validated the information I gave them accurate they deemed the documents as unacceptable. I am at my with ends company. Wow that’s all I can say
Response from HireRightJan 5, 2023
Hi Cynthia, Thank you for taking the time to provide a review and for your feedback about the verification process. We are sorry to hear that you had an unsatisfactory experience with HireRight. We tried reaching out to you for more information via Trustpilot’s “Find Reviewer” feature but have not heard back from you. If your background check is still in progress and you need assistance, please let us know by contacting us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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M I.
Dec 23, 2022
Hireright is ridiculous
Hireright is ridiculous. They keep asking me for the same information over and over again. I’ve provided my contract information for previous employment and they say that’s not sufficient evidence? Honestly getting a background check from them is the most stressful thing. It’s been on going for 2 weeks just to get a background check verified even though I’ve provided all necessary information! I should be on annual leave but they keep pestering me for the same information over and over again.
Response from HireRightDec 28, 2022
Hi, Thank you for taking the time to provide a review and for your feedback about the verification process. We are sorry to hear that you had an unsatisfactory experience with HireRight. Please let us know if your background check is still in progress. We can offer assistance if you contact us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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Raylon S.
Dec 23, 2022
It takes work but they got it done
((Updated to from 2* to 3* as I finished the process without having additional issues…)) I’m still in process but already I can tell this company has some problems. What good is doing a background check if the information you’re looking at is coming from the subject of the background check? If I have to prove a company existed, I can then prove any company existed. Also the idea that once I’ve given HireRight my life story and cannot save this information to be used the next day when another company wants to to a background check is preposterous. This is just another hoop to jump through/ another way candidates’ time is disrespected by the recruiting process.
Response from HireRightDec 28, 2022
Hi Raylon, Thank you for taking the time to provide a review. We are sorry to hear that you had an unsatisfactory experience with HireRight. If your background check is still in progress and you need assistance, please let us know by contacting us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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Audrey
Dec 22, 2022
Worst background check company ever
Worst background check company ever. We have been in the same trouble as the previous reviews state. They don't even review the documents you send them. And when someone at your previous company makes a mistake, they don't even re-verify the information.
Response from HireRightDec 28, 2022
Hi Audrey, Thank you for taking the time to provide a review and for your feedback about the verification process. We are sorry to hear that you had an unsatisfactory experience with HireRight. Please let us know if your background check is still in progress. We can offer assistance if you contact us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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Eragon
Dec 21, 2022
Horrible Experience
Horrible Experience I have provided at least 10-15 Docs but they are going in loop , I guess I have to reject offer since they are taking way too long and will miss my deadline . Even though , explain over phone that i have submit everything I have but who know what they are doing. Honestly, Lots of stress Personal advise : If you see HireRight for background check, reject offer right away.
Response from HireRightDec 28, 2022
Hi, Thank you for taking the time to provide a review and for your feedback about the verification process. We are sorry to hear that you had an unsatisfactory experience with HireRight. We tried reaching out to you for more information via Trustpilot’s “Find Reviewer” feature but have not heard back from you. If your background check is still in progress and you need assistance, please let us know by contacting us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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Andou
Dec 21, 2022
Horrible
Waste of time. They ask for documentation every day over and over again and even with the requested documents they are not able to verify anything. You have to gather contracts, payslips, tax papers, certificates and so on because they are not able to just contact your previous employers. Don’t even bother proactively uploading documentation because they will request it again anyway. You’ll put more time and effort into your background check than they do Customer service is useless.
Response from HireRightDec 22, 2022
Hi Andou, Thank you for taking the time to provide a review and for the feedback about the verification process. HireRight takes great pride in providing an exceptional candidate experience, so we are very sorry to hear that you did not have a positive experience. Please let us know if your background check is still in progress. We can offer assistance if you contact us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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