HireRight Reviews | Read Customer Reviews of hireright.com

HireRight Reviews | Read Customer Reviews of hireright.com

HireRight reviews

757 approved reviews, newest moderated first

samba S.
Mar 9, 2023
Worst background check company
Worst background check company, They don't inform what documents they are looking for. we have to call them ask what happened and where it was stuck. They don't know how to see the uploaded documents and call the right person.
Response from HireRightMar 17, 2023
Hi, Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with HireRight. We tried reaching out to you for more information via Trustpilot’s “Find Reviewer” feature so that we could learn more about your experience, but we have not heard back from you. If your background check is still in progress and you need assistance, please contact us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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Kit A.
Mar 9, 2023
Nightmare trying to get a job
Tried to get a job. The future employer used HireRight for background checks. These jokers could not get my dates of employment right. Asked for the same documents again and again. Customer service on the phone both times the hold times exceeded one hour plus. I have NEVER tried so hard to get a job.
Response from HireRightMar 17, 2023
Hi Kit, Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with HireRight. We tried reaching out to you for more information via Trustpilot’s “Find Reviewer” feature so that we could learn more about your experience, but we have not heard back from you. If your background check is still in progress and you need assistance, please contact us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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Angrycatfish
Mar 9, 2023
Other reviews here are all right
1 week after submitting everything. Nothing cames back. Then I went to their customer service, wasted a few hours trying to talk to a human. Then was informed that there is a part missing, which they didn't ask me for any information at the first place. Kicked the ball back to the hiring company right away asking for a "new link to enter more information". Very very incompetent people. Gradually losing my interest for the new role now.
Response from HireRightMar 17, 2023
Hi, Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with HireRight. We tried reaching out to you for more information via Trustpilot’s “Find Reviewer” feature so that we could learn more about your experience, but we have not heard back from you. If your background check is still in progress and you need assistance, please contact us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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Lider K.
Mar 8, 2023
Not accepting my legit document!
I have been providing my contract with my current employer but they tell me that the contract is signed. It is definitely signed by me and my employer and I even highlighted it with a screenshot and sent you 3 times. I received the same email that the contract is not signed! I see that you have 1 star overall in Trustpilot if I had a chance to give you zero stars I would do it. I will complaint that case and not give up!
Response from HireRightMar 17, 2023
Hi, Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with HireRight. We tried reaching out to you for more information via Trustpilot’s “Find Reviewer” feature so that we could learn more about your experience, but we have not heard back from you. If your background check is still in progress and you need assistance, please contact us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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Eric S.
Mar 7, 2023
Complete Failures, every step of the way.
These guys were unable to verify employment within the public sector. You can literally GOOGLE MY NAME and verify I worked for the public sector. It cannot get any easier and they still failed. They do not accept Turbotax W-2's or H&R Block W-2's to verify employment... This company cannot handle working with organizations larger than itself and has a sincere problems covering the basics. For around 2 weeks I was submitting the original SSA FORM about 6 times because they could not dictate to me "Don't initial where it says (Please Initial) and we can accept it" so I was left guessing and going to kinko's every day to figure out what Fido was trying to tell me.
Response from HireRightMar 17, 2023
Hi, Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with HireRight. We tried reaching out to you for more information via Trustpilot’s “Find Reviewer” feature so that we could learn more about your experience, but we have not heard back from you. If your background check is still in progress and you need assistance, please contact us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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HY
Mar 7, 2023
Terrible company
Terrible company. Had to send all my own documents and they still accused me of lying about my start date. Tried to tell me that they discovered that I was still working at a place that closed almost a year ago. Terrible. I have had to call applicant services several times and have spent over an hour sometimes two hours on the phone each time. Terrible company do not partner with HireRight.
Response from HireRightMar 17, 2023
Hi, Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with HireRight. We tried reaching out to you for more information via Trustpilot’s “Find Reviewer” feature so that we could learn more about your experience, but we have not heard back from you. If your background check is still in progress and you need assistance, please contact us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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Jacks M.
Mar 7, 2023
So I applied for bcbs in hopes of…
So I applied for bcbs in hopes of really looking forward to working for this company mind you this was my very 3rd time applying and every time something came up except this time I had my application suspended due to my back ground from 7 years ago and mind you there’s a lot of us wanting to move on from our past and stuff like this coming from a big company holding us back and it isn’t fair! We have been doing good through out the years and never would have thought of being so hurt from being denied a position I really wanted for my career. Y’all are letting alot of good people go that have the experience and it’s sad!!! I wish y’all would be alot more considerate to us with families and are great people
Response from HireRightMar 17, 2023
Hi, We are very sorry to hear about your experience with HireRight, though we would like to thank you for taking the time to let us know about your experience and for providing additional information so that we could investigate this issue for you. We can confirm that your background check was completed as of March 15, 2023. If you have any additional questions or would like to provide additional feedback, feel free to reach out to [email protected].
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Nunya
Mar 4, 2023
You'll do your own background check basically
This place is TERRIBLE. You'll essentially do your own background check, they'll claim they can't verify anything so you'll have to send them old paystubs, education transcripts, EVERYTHING. After I sent them a picture of my original diploma and transcripts, they kicked it back and said it wasn't acceptable...WHAT ELSE DO YOU WANT!? Ended up just contacting the hr department at the job I'm going to and explained the situation to her and just sent her the diploma/transcript pictures. Worst background check experience ever.
Response from HireRightMar 17, 2023
Hi, Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with HireRight. We tried reaching out to you for more information via Trustpilot’s “Find Reviewer” feature so that we could learn more about your experience, but we have not heard back from you. If your background check is still in progress and you need assistance, please contact us at [email protected]. You can also provide feedback at that email address that we will use to improve our services in the future.
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