HireRightReviews of hireright.com

If I could give zero stars, I would. First they claimed they called my school for an education verification. Registrar says no one has called. Registrar said they sent over a fax to HireRight (per my request), HireRight says they haven’t received it. This could potentially cost me my new job as they completed my background check before I could upload the transcripts- that I told HireRight I was waiting for. Now, I have to dispute my check, which could take up to 30 days according to their literature. My start date is 3 weeks. I can’t get a guarantee that my submitted documents are enough or that my rework will be done in time. Why use this company if you’re just going to do the work yourself? Update: the school has let me know that they’ve sent the verification information now two times and HireRight still contends that they never received it. I’m not sure why they can’t get anyone on the phone or through email, the school has been responsive to me.

An absolutely horrible experience dealing with HireRight. They come asking for HR contacts and other information piecemeal, sit on those information provided and get back nearly 2 weeks later asking you to find those old documents yourself instead of contacting the HR person you provided nearly 2 weeks earlier for needed information. The 'researchers' don't appear to be doing their job and they definitely do not 'work diligently' as they claim. The whole experience has been time wasting, mentally taxing and emotionally frustrating. Definitely not a good start for any new hire.

This company is horrible. I would advise no one to ever use this company. In fact, it would be best to refuse your background check and have the employer use a different company. Under no circumstances should anyone consider using this company. The website does not work. Phones are never answered. DO NOT USE. This company is terrible.

Their website says “expect 2-4 days” turnaround on background checks when it should say “expect 3-4 weeks”. Their delays have caused a delay in me starting my new job which is putting me out of 2 weeks worth of pay. They give 0 updates on progress and when I called customer service I was given the runaround of lies.

This Company is an absolute scam. I've had to do the entire background check myself. I had to have one of my previous employers call them because they said they couldn't contact them even after I gave them a name, number, and email on three different occasions. Currently waiting on court records that they state they inquired about 4 weeks ago. Called the court surprise they didn't and had no idea how actually to get them. Criminal records from the court in question can only be obtained from a physical form submitted via letter or in person. HireRight customer service lied to me on multiple occasions saying their "background team" can get them in ways anyone else cannot which the court confirmed to me was completely untrue. Stuck in limbo at this point I don't know if they are going to lie to the company I'm currently in the hiring process with or if my start date is going to be pushed back months all the while having to juggle moving to a new location. Edit: Was able to ask for a supervisor and spoke to someone else. Was told the same lies stated above then got combative when I presented them with information showing they were being completely untruthful. I've spoken to numerous different people and get the same lies from every person.

very unprofessional company,do not know what there doing, horrible staff and setvice,do not use this company unless you like to waste time and money

Required details about your employee singh@ hireright-service.com Is this email id and person belongs to your staff member in India? As he introduced himself as staff member of hire right. His contact no. is 07454957552

That asked my bank statement and payslip. I think it’s private and confidential. Can I refuse giving them these?