HireRightReviews of hireright.com

The worst company to review anyone’s background information. The company was not thorough and lacked the skills They could not accurately verify any information. In the end my employer did the verification themselves.

This terrible company left a voicemail requesting employment verification and gave the wrong extension. It was also very difficult to make out what they were saying, something along the lines of: "Give me a call back a 19@bU61 extension a82uj5t!8) again that's l*jq62jY extension j&^#!3" Train your personnel better. I have not given you call back since your employee's cant give valid information. And if you reply to this asking me to submit some more detail to your email, that's further proof that you are nothing but a terrible managed con-company. Edit 4/18: I’m convinced this company is ran by illiterate bots.

I recently had a two week experience with Hire Right for my new Legal Research Post which finalised through this services. I must admit that the employment clearance process was different to what I am use to. However, I found it highlighted how important keeping a good and to hand record of employment documents is. I can see why a company would use their services and I found the Hire Right Staff to be helpful once you clarify information and any discrepancies. If they do ask for information or documentation its possible the instructions come from the hiring company.

If I could leave less than 1 star, I would. HireRight is the worst employment verification company that I have ever dealt with. I'm an HR Director so you can imagine that I get quite a few verification requests. Never have I spoken to someone that actually speaks English. This company must off shore to India. I have nothing against that, however, if you are calling people in the United States then a requirement for the job SHOULD be to be able to speak English, clearly and concisely. When they leave call back numbers, they speed up their speaking and I can't even make out the numbers most of the time. Employee names are butchered and it makes my job that much harder when I have to spend time trying to track the AssureHire people down so that I can provide the information that is needed. I, as the head of HR, will never considered HireRight as an option for a background check company. I have no idea how big companies deal with them at all.

This is one of the worst companies you'll ever have to deal with. They can't even verify the SSN of normal tax payers lol. So what do you do? Get on a 3-4 hour hold just to talk to someone. Seriously who works here? Do you guys have one single agent or what's going on?

Unfortunately they won't accept a older paystub. But I don't fault them they're doing their job. Hopefully the job will still hire me despite them not getting a recent paystub.

It is beyond me that people are still using Hire right as a reputable company to verify information. My story: My background check was sent off by the hire right via the hiring company on 03/20/23 The expected return date was supposed to be no later than 03/27. Today is April 11. I contacted Hire right on April the 5th. They told me they were waiting on Dupage County of Illinois courts. They stated that they had talked with them personally and was told that the remaining report will be back the next day on the 6th. Could not get in contact with hire right in the 6th but to no one’s surprise. The background check still hadn’t updated. On April 10th. I decided to contact Dupage County myself. What they told me was very disturbing. No such background check had been requested by hire right. I’m fact the last background check requested was 5 months ago from a previous employer. This information was again verified via email when I spoke directly with the courts who handles background checks. They also told me that they had no such conversation or communication with hire right. I contacted hire right and relayed this information. I was then told that they needed 48 hours to look into the matter to see if they can expedite it. They will let me know their decision. You need 48 hours to see if expediting is possible? How about it’s fast approaching a month and there has been no resolution. Big companies definitely need to look into other means of companies for background verification because hire right isn’t it

Everything went wrong i.e. lack of engagement with business, slow processing of background checks, delayed billing process - Hireright sent us 12 bills a year later then added a collection notice. Look at the low reviews and it seems to not get any better. We are done with Hireright.