jason T.
Awful at what they do!
Awful at what they do! Their right hand doesn't know what their left hand is doing. They will email you looking for information and tell you they have been in contact with someone but did not get the info required, could you send a copy. Then in the next sentence ask for the contact info of the person they just said they had been in contact with. Essentially they want you to do all the work for them. I know they can find info out about my work history without me having to provide every W2. But instead they require I send it to them instead of them doing the work they are charging for. And they are slow. Even though they have done a background check on me before, we are now 3 days in and no report. Expect headaches if they have been hired to do a background or employment verification on you because they stuck at it apparently. Or they just have some lazy employees.
Response from HireRightSep 6, 2024
Hi Jason, Thank you for taking the time to provide a review. We are very sorry to hear that our service does not meet your expectations. We often ask candidates to provide copies of key employment and education documentation when we are unable to verify this information with a source. Any additional information or documentation provided to our screeners can help expedite the verification process. Also, it's important to note that privacy laws prohibit using information from a previously completed background check to complete a new report. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not heard back from you, so we are unable to look into this further. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.




