HireRightReviews of hireright.com

This is the most inept and ineffective company I've ever dealt with. They have no ability to handle international background checks, sticking to a narrow list of required documents and lacking any out-of-the-box thinking. It's baffling how they remain in the market. They’re not just useless—they’re also incredibly unprofessional.

NO STAR, this is truly a horrible experience. The platform is one way with no engagement for the new hire, communication is through a "do not reply" email address. I uploaded documents exactly as prescribed, they were quickly rejected, the request for these documents was re-issued through the "do not reply" email. I re-uploaded the documents this time highlighting the requested info, again rejected and no explanation. Where can I go? Prospective employees should never be treated like this and I will be making my opinion known to the hiring company directly. I am adding this review as a warning to HR Teams thinking of using this service that you will lose people at this stage, have you factored the cost of advertising, candidate screening, interviews, medicals to then lose people at this stage.

I’ve experienced the worst onboarding process of my life due to HireRight. They failed to provide a functional platform to complete a basic criminal background check. Whenever I called for assistance, they repeatedly directed me back to the hiring company, which I contacted multiple times. I’ve been stuck in an endless loop between HireRight and the company, with no resolution in sight.

If I could give negative stars, I would. HORRIBLE COMPANY TO VERIFY EMPLOYMENT. No one speaks English, different information communicated with each phone call. DO NOT use HireRight. They super suck.

I do not have the words or the lowest possible star rating to give this company... and as a christian it would not be very appropriate of me to share the unfiltered thoughts that i just typed out and erased after realizing that I would not be representing myself or my Lord and Savior adequately... my grandma told me growing up "that if you don't have anything nice to say, don't say anything at all".

Summary: this is the WORST auditing and background check firm on planet Earth! This is the MOST incompetent thing on planet Earth! No word can even express the lack of professionalism and respect that HireRight has! HireRight agents speak to applicants with disrespect and arrogance as if the applicant’s sole future is dependent on them! To Hiring Companies: you’d better STOP dealing with HireRight! Otherwise you would LOSE really talented people! To Applicants: try to ask your hiring company to try different firm as HireRight have data security concerns. HireRight have utterly inexperienced teams. Not to mention that the teams conducting background checks are located in India with very poor English! Furthermore, the Indian based auditors have little or no knowledge about the rules, laws, privacy rights and regulations in developed countries! I am not even quite sure if they are GDPR compliant as their website does not mention that! But if your hiring company forced you to deal with this disastrous firm, make sure to ask for PURGING your data from their system *as soon as* your final report is finished! A quick search online reveals embarrassing news and reviews, and possibly previous breaches! - Data Broker Giants Hacked by ID Theft Service - Data Broker Hackers Also Compromised NW3C Conclusion: no ONE should deal with HireRight, be it hiring companies or applicants! There is NOT a single positive comment or review about HireRight in the entire Internet! The way HireRight agents speak to applicants as if they were a national security agency; and their tone sounds an indirect threat to people’s future!

I am at my wit's end going through the background check process with Hire Right. They've delayed my report several times, causing my start date to be pushed back. They had me scrape together old W2s, pay stubs, offer letters, etc., and they've provided zero feedback about whether or not my documents are acceptable. Reading the other reviews here, I fully expect them to come back and say that my old jobs can't be verified, because if you're paid by an LLC that differs from the company name on your resume, you're apparently just screwed. Looking up a business license would be a leap too far for these yokels. Now they're waiting on a record from one county court. And they're waiting. And they're waiting. And they're waiting. Are they keeping their client, my new employer, in the loop about where they're getting stuck? No they are not! But their "customer service" thugs are lying to me and saying that they are. I have spent at least 10 hours dealing with Hire Right's incompetence and doing their job for them, probably more. Their delays have already cost me thousands of dollars in lost wages. Everyone I've spoken to has been rude and unhelpful. Their only goal is to get rid of you as quickly as possible. They've already faced some costly lawsuits and a bankruptcy, and I can see why. I hope that someone sues them out of existence in the near future. But, in the mean time, once I've finished with this process, I plan lodge complaint with HR regarding this vendor and request that they switch to a background check company with a better reputation (just about any company).=

So so so so bad. I'm not even a client, thank goodness. I've been trying to verify a past employment for a previous employee and holy cow. I've never experienced worse "customer service". No one answers but they have called me and leave completely unintelligible messages. Literally no one can understand anything they say and they speak at hyper speed. I have called them back no less than 10 times at various times over days and no one ever answers. Ever. No one should ever pay this company for their "service" because it is non-existent.