I bought a single purchase to try it out having bought from other companies, taken religiously, only to find that the only benefit was that I enjoyed the taste. I have been pleasantly surprised that my experience, whilst still in month one does appear to be a positive one and, in general, my gut is feeling better than before. I have now reordered to continue with more results-I hope!
ML
Michelle L.
Ordered 1 pack as a one off to try and…
Ordered 1 pack as a one off to try and somehow they send them every month taking the money out of my bank and im still trying to get them to stop sending me them .I Will have to take a 20mile round trip to the bank to ask them to cancel it .
Response from HerbiesSep 16, 2026
Hi Michelle,
Thank you for reaching out. I want to sincerely apologize for the frustration and stress this situation has caused you. I completely understand how upsetting it must be to feel that you were charged for something you did not knowingly sign up for, and I’m truly sorry that your experience with us has been this way.
We genuinely do try to communicate the subscription option throughout our website and during the ordering process. However, clearly, in your case, this information was not visible or clear enough, and I’m sorry for the confusion this caused. It’s something we need to take seriously and look at more closely.
I’ve taken the following steps to make this right:
Your subscription has already been fully cancelled, so you will not receive any future automatic orders or charges from us.
Your most recent generated order has been cancelled and fully refunded.
We have also sent you a separate message regarding the cancellation and refund for your records.
Please don’t worry about needing to make a trip to the bank to stop future payments. Since your subscription has been fully cancelled, there will be no further automatic orders or subscription charges from us.
I’m truly sorry again for the inconvenience and frustration this has caused you. We appreciate your patience, and I hope the resolution we’ve provided helps put your mind at ease.
If there’s anything else I can assist you with, please simply reply to this email, and I’ll be happy to help.
Kind regards,
Herbies Team
MH
Moneeb H.
Very good product
Very good product, feel the difference.
Response from HerbiesSep 16, 2026
Hi Moneeb,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying the product and have noticed a difference.
We really appreciate you taking the time to share your experience with us. It means a lot to our team! 😊
Kind regards,
Herbies Team
CU
customer
10/4 GLENURE loan edinburgh EH4 7LW
Good evening, thank you, I have received the order.
Response from HerbiesSep 16, 2026
Hi,
Thank you for letting us know. We’re pleased to hear that you have received your order safely.
We appreciate you taking the time to confirm this. If you need any further assistance, please don’t hesitate to reach out, we’ll be happy to help.
Wishing you a lovely day! 😊
Kind regards,
Herbies team
PA
Paula
Be really careful before buying
Be really careful before buying. Ordered not realising it was a subscription. Sent the next batch without me being able to stop it, having real problems stopping it & getting money refunded. I have 2 unopened packets from the first delivery which they will not let me return for a refund
Response from HerbiesSep 16, 2026
Hi Paula,
Thank you for sharing your experience, and we’re genuinely sorry to hear about the frustration and difficulty you’ve experienced with your subscription and refund.
At the moment, we’re unable to locate your details in our customer records based on the information provided in your review.
Could you please email us directly at [email protected] and mention Maria in your message? I will personally handle your case, carefully review the details of your order, subscription, and previous communication, and do my very best to help find a fair resolution as quickly as possible.
We sincerely apologise again for the experience you’ve had. Your concerns deserve proper attention, and I’ll make sure your case is reviewed thoroughly.
Kind regards,
Herbies Team
GS
Gareth S.
They make it hard to cancel
The products seem fine but the cancellation experience is awful. I don’t want you to beg me over a dozen times to stay, while I continually click that I still want to cancel.
Response from HerbiesSep 15, 2026
Hi Gareth,
Thank you for taking the time to share your feedback. We completely understand why you would feel frustrated, especially when you had already made it clear that you wanted to cancel and continued to receive prompts encouraging you to stay. We’re genuinely sorry that the cancellation experience felt so difficult and repetitive.
At the moment, we’re unable to locate your details in our customer records based on the information provided in your review. Could you please email us directly at [email protected] and mention Maria in your message?
I will personally handle your case, carefully review the details of your order, subscription, and previous communication, and do my very best to help find a fair resolution as quickly as possible.
We sincerely apologise again for the experience you’ve had. Your concerns deserve proper attention, and I’ll make sure your case is reviewed thoroughly.
We truly appreciate you bringing this to our attention, and we hope to have the opportunity to assist you properly.
Kind regards,
Herbies Team
JC
Jill C.
Amazing company
Amazing company! Quite and helpful responses if you need advice. The oregano pills r doing their job highly recommend this company .
Response from HerbiesSep 15, 2026
Hi Jill,
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you’ve had a positive experience with our team and that you found our responses quick and helpful whenever you needed advice.
It’s also fantastic to hear that you’re happy with the oregano capsules and are finding them beneficial. Your kind words and recommendation mean a great deal to us and are greatly appreciated.
Thank you again for choosing Herbies and for taking the time to share your experience with us. We’re so happy to have you with us! 💚
Kind regards,
Herbies Team
DI
Diane
Have been taking these for over a month…
Have been taking these for over a month and my partner now takes them too.
Took a while to notice a difference but feel less bloated now. Just wish they helped with weight lose
Overall good will be re ordering these