Cherice H.
Flight registered after snafu, fingers crossed for no delay.
After several attempts, finally able to register our flight. Hoping we won’t need service, but happy to have secu

HelloVacay is redefining travel memberships by providing access to travel benefits that were previously inaccessible to many. Our members have access to airport lounges during their flight delays, private member-only hotel rates, and more! If you are a member or have traveled with us, we would love to hear about your experience!
HelloVacay (hellovacay.com) has 128 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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128 approved reviews, newest moderated first
Cherice H.
After several attempts, finally able to register our flight. Hoping we won’t need service, but happy to have secu
Stan
It was irrelevant as our flights were not delayed enough to use HelloVacay. I regard it as a form of insurance. You don’t really want to have to use it. I sure hope it works when I need it. I’m amazed to be asked how was the service when I did not use it. Stupid marketing.
Response from HelloVacaySep 9, 2023
Hi Stan! While you have not yet had qualifying flight delays, we reached out because you registered flights with us and we value hearing about our members' experiences. We'll be there to support you if you are delayed in the future.
Darron
I couldn’t believe it at first, but it’s True it WORKS‼️ I was in Cancun and got delayed for hours… 🔥🔥🔥
Alok J.
Not sure.. this may be great on a real delay situation. I have only used the membership on one trip last month, but did not experience any flight delays or membership benefits. I may opt for the lifetinme membership, since so many flights are delayed.
Response from HelloVacaySep 9, 2023
Hi Alok! We are glad to hear that your trip last month went smoothly. The way we see it, an on-time flight is a win, and a delayed flight where you receive one of our lounge vouchers is a win, too! We'll be there for you the next time you fly. Thanks for being a VacayDelay member!
Tomas A.
I have not use your service yet
Rocio T.
El chequeo para entrar al Lounge fue rápido y las chicas súper amables… dentro del lugar fueron muy serviciales
Kristen S.
After being delayed in Istanbul, I received your email notice and lounge information before the airline notified me!! And it was super easy to use the passes assigned to us and you gave us three options.
Petra K.
Thank you for this insurance, we used it when our flight was delayed. I could also take my fellow travelers with me. The insurance is very worthwhile if your flight is delayed because you can enjoy this time in the lounge where you can eat and drink as much as you want for free. I highly recommend Hello Vacay insurance. Honestly, we were even happy that our flight was delayed because we could use the Vienna airport lounge for free which is of a high standard. Thank you very much again.