AlmaReviews of helloalma.com

My work insurance covered the services entirely, but after I lost my job I knew I would lose the insurance so before I lost the insurance i told the provider I would be seeing a different provider I can pay out of pocket because I lost my insurance, they said okay but over 2 months later they sent me an invoice for 150$ it’s not my fault they don’t settle there payments at least at the end of month, I didn’t lose the insurance for awhile even after I ended the job they had plenty of time to charge my Insurance I shouldn’t have to pay for the clinic Alma partners with negligence, but yeah trying to contact someone from Alma is impossible, so even have insurance if you have problem, Alma is unreachable. so something you should know. Update: they replied too me and as it stands seems like the problem was resolved.

The "help" I received was just basic information I have already googled before. I was over-prescribed medication and sent on my way. Expensive and useless.

i love alma, the quiz is helpful and the providers are great

I like the scheduling process & text reminders from Alma. Also the billing and receipts are easy to track at the end of the year when doing taxes.

Loved my therapist for 4 sessions. Then she and Alma completely ghosted me. I have no idea what happened or what I was billed. I cannot get any response from the company.

Jessica Logel is literally a godsend. Very easy to use,highly recommend

My experience with Alma was wonderful. I love my provider in the ease of Alma.

Therapist completely ghosted me out of the blue and service team refused to give any explanations. Awful service would not recommend. It has been almost 2 months now and I have received no clarification or attempts at support despite submitting multiple customer support tickets. My therapist also mentioned being booked with 8+ clients back to back so it sounds like a case of burnout or overwork.