hear.comReviews of hear.com

Response from hear.comAug 18, 2026

Dear Greg, Thank you for taking the time to share your experience! We're so glad to hear that you're enjoying clearer hearing and the convenience of connecting your cell phone directly to your hearing aids. It's also wonderful to know that both our local and remote teams have provided helpful, responsive support. We appreciate your feedback regarding your tinnitus and understand that everyone's hearing needs and experience are unique. If you'd like to discuss this further, please don't hesitate to reach out to our Customer Care team at 888-780-3450 or [email protected]. We'd be happy to see how we can further support you. Thank you for choosing hear.com and trusting us with your hearing health! Curtis, Customer Success Team

Response from hear.comAug 18, 2026

Hello, Thank you so much for your wonderful review! We're delighted to hear that our communication helped you feel informed and reassured even before your first appointment. We believe a great hearing journey begins with clear, thoughtful support from the very start, so your feedback means a great deal to us. Thank you for choosing hear.com and placing your trust in our team. We look forward to continuing to support you every step of the way! Curtis, Customer Success Team

Response from hear.comAug 11, 2026

Dear Dennis, Thank you so much for your thoughtful review! We're delighted to hear that you found the entire hear.com experience professional, trustworthy, and convenient from beginning to end. It's especially wonderful to know that your appointments felt thorough and unhurried and that our audiologists took the time to answer your questions and clearly explain each step. We understand that trying remote hearing care for the first time can feel unfamiliar, so we're thrilled that you found the process easy and comfortable—all without having to travel to an office or spend time in a waiting room. Thank you for placing your trust in hear.com. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comAug 11, 2026

Dear Usha, Thank you for taking the time to share your experience. We're sorry to hear about the difficulties you've experienced with your hearing aid and understand how frustrating it must be when a device does not provide the improvement you were expecting. We would like to clarify that this Trustpilot page is managed by the hear.com U.S. team. Unfortunately, we do not have access to customer accounts, purchases, or service operations in India, so we are unable to directly review your case or assist with your refund request. However, we have shared your review and concerns with our colleagues at hear.com India so they are aware of your situation. We also encourage you to contact the hear.com India team directly at +91 9205577920 so they can review your case and discuss the appropriate next steps with you. We sincerely hope the local team is able to assist you and bring your concerns to a satisfactory resolution. Curtis, Customer Success Team

Response from hear.comAug 11, 2026

Dear David, Thank you so much for your wonderful review! We're delighted to hear that you've had a positive experience with hear.com and that our team has provided the professional support you need. Being there for our customers throughout their hearing journey is incredibly important to us. Thank you for placing your trust in hear.com—we truly appreciate your kind words and look forward to continuing to support you! Curtis, Customer Success Team

Response from hear.comAug 11, 2026

Dear Eddy, Thank you so much for your wonderful review! We're thrilled to hear that your new hearing aids have been such an improvement over your previous devices. It's also wonderful to know that you received excellent care throughout the process—from understanding your individual hearing needs and answering your questions to providing ongoing follow-up and support. Thank you for choosing hear.com and trusting us with your hearing health. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comAug 11, 2026

Dear Rev Dr. Hudson, Thank you so much for your wonderful review and recommendation! We're delighted to hear that you enjoyed the convenience of our online process while still receiving the personal, one-on-one support you needed. It's especially rewarding to know that our team helped you feel confident using and adjusting your new hearing aids so they work effectively for your individual needs. And, of course, we're thrilled to hear that you love them! Thank you for trusting hear.com with your hearing health. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comAug 5, 2026

Dear Lorri, Thank you so much for your heartfelt review! We know that taking the first step toward better hearing can feel overwhelming, so we're truly honored that you chose to make that journey with hear.com. It's wonderful to hear that our team helped ease your concerns and that the remote process exceeded your expectations. There's nothing more rewarding than hearing that your hearing aids have been life-changing and have helped you reconnect with the moments you didn't realize you were missing. Thank you for placing your trust in hear.com. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey for years to come! Curtis, Customer Success Team