hear.comReviews of hear.com

Response from hear.comJul 29, 2026

Dear Ray, Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with our team and that you've found our ongoing support to be helpful throughout your hearing journey. It's great to know that our staff has provided professional and knowledgeable care and that you're enjoying the quality and ease of use of your hearing aids. Providing exceptional technology along with personalized, long-term support is exactly what we strive for. Thank you for trusting hear.com with your hearing health. We truly appreciate your kind words and look forward to continuing to support you for years to come! Curtis, Customer Success Team

Response from hear.comJul 29, 2026

Dear Mike, Thank you so much for sharing your experience! We're honored that you gave hear.com a chance and even more thrilled to hear that your new hearing aids have made such a remarkable difference in your daily life. It's especially rewarding to know that both your hearing evaluation and fitting experience helped you achieve the results you were hoping for. Hearing that you felt confident enough to tear up the return label after just a couple of weeks is one of the greatest compliments we could receive. Thank you for trusting hear.com with your hearing health. We're delighted that you've found the hearing solution you were looking for, and we look forward to supporting you for many years to come! Curtis, Customer Success Team

Response from hear.comJul 21, 2026

Dear Douglas, Thank you so much for your wonderful review! We're thrilled to hear that your Horizon IX hearing aids have made such a meaningful difference in your daily life. It's especially rewarding to know that the Speech Focus feature is helping you hear clearly in meetings and group settings where you previously struggled. Helping our customers feel more confident and connected in conversations is exactly what we strive for. Thank you for trusting hear.com with your hearing health. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comAug 3, 2026

Dear Penny, Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our team. Your kind words about the people representing hear.com truly mean a great deal to us. We also appreciate you bringing the return pickup issue to our attention. We're sorry for the confusion and understand how frustrating that must have been. If the telehealth equipment still needs to be picked up, please contact our Customer Care team at 888-780-3450 or [email protected], and we'll be happy to assist you. Thank you again for choosing hear.com. We truly appreciate your trust and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comJul 21, 2026

Dear Kathy, Thank you for your wonderful review! We're so glad to hear that you had a great experience with our team and that your consultant was able to answer your questions and guide you through the process. It's great to know that, after three months, you're still enjoying your Sony over-the-counter hearing aids and finding them easy to use. Our goal is to help every customer find the hearing solution that's right for their needs, and we're delighted to hear you're happy with your choice. Thank you for choosing hear.com. We truly appreciate your trust and look forward to being here whenever you need us! Curtis, Customer Success Team

Response from hear.comJul 20, 2026

Dear Scott, Thank you so much for your kind review! We're thrilled to hear that our knowledgeable team and friendly service made such a positive impression. Providing expert guidance and personalized support is at the heart of what we do, and it's wonderful to know you had a great experience. Thank you for choosing hear.com—we truly appreciate your trust and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comJul 17, 2026

Thank you so much for this fantastic review, Patricia! We completely understand that starting this journey online can feel a little uncertain at first, so we are thrilled to hear that the experience was smooth and that you felt fully supported every step of the way. Knowing that our staff and product made such a positive impression — and that the whole process turned out to be surprisingly easy — truly means the world to us. We will be sure to share your kind words with the team! Thank you for recommending hear.com and for placing your trust in us. We are always here whenever you need anything, and we hope you enjoy your new hearing aids! - Ashley, Customer Success Team

Response from hear.comJul 16, 2026

Thank you so much for this kind review, Ricky! 🧡 We are thrilled to hear your technician was so helpful and skilled — we will be sure to pass along this wonderful feedback to her. Thank you for trusting us with your hearing journey! - Ashley, Customer Success Team