hear.comReviews of hear.com

Response from hear.comAug 4, 2026

Dear Stewart, Thank you so much for your wonderful review! We're delighted to hear that you're enjoying the seamless integration between your hearing aids and your phone. Features like easy adjustments and direct connectivity are designed to make everyday hearing more convenient and personalized. We're also glad to know you appreciate the discreet design of your hearing aids. Helping our customers hear their best while feeling confident and comfortable is exactly what we strive for. Thank you for choosing hear.com and for trusting us with your hearing health. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comAug 3, 2026

Dear Donald, Thank you so much for your wonderful review! We're delighted to hear that our team took the time to understand your unique hearing needs and hearing history while providing personalized recommendations without any pressure. Providing knowledgeable guidance, thoughtful care, and solutions tailored to each individual is at the heart of what we do, so it's rewarding to know you had such a positive experience. Thank you for trusting hear.com with your hearing health. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comSep 2, 2026

Dear Mr. Ehrman, Thank you for updating your review and sharing these additional concerns. We’re glad the missing items and refund were ultimately addressed, but we understand your frustration with the delays and the continued issues with your hearing aid and recent order. A member of our Customer Support Team attempted to reach you on August 27 and left a voicemail so we could assist further. If you’re still experiencing any of these issues, we’d really appreciate the opportunity to help make things right. Please reach out to us at your earliest convenience at 888-780-3450 or [email protected], and our team will be happy to work with you to address any outstanding concerns. Curtis, Customer Success Team

Response from hear.comAug 3, 2026

Dear Linda, Thank you so much for your wonderful review! We're delighted to hear that our team provided you with professional, helpful service and that your transition to wearing your new hearing aids was so smooth. Helping our customers adjust comfortably and confidently to better hearing is one of our top priorities, so it's incredibly rewarding to know you've had such a positive experience. Thank you for choosing hear.com and for trusting us with your hearing health. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey. Curtis, Customer Success Team

Response from hear.comJul 30, 2026

Dear Gordon, Thank you so much for your wonderful review! We're truly grateful for your kind words and are delighted to hear that you've had such a positive experience with both our hearing aids and our service. Providing exceptional technology along with personalized, ongoing support is our top priority, and it's rewarding to know we've met your expectations. Thank you for trusting hear.com with your hearing health. We sincerely appreciate your support and look forward to continuing to be part of your hearing journey for years to come! Curtis, Customer Success Team

Response from hear.comJul 29, 2026

Dear Louise, Thank you so much for your wonderful review! We're delighted to hear that you felt supported throughout your hearing journey and that our team provided the guidance and personalized care needed to help you achieve the best possible fit. It's especially meaningful to know that, after working with two other hearing aid companies, you found the instruction and care from hear.com to stand out. Providing ongoing support every step of the way is at the heart of what we do. Thank you for trusting hear.com with your hearing health. We truly appreciate your kind words and look forward to continuing to support you for years to come! Curtis, Customer Success Team

Response from hear.comJul 29, 2026

Dear Tom, Thank you so much for taking the time to share your incredible experience! We're truly honored by your thoughtful review and delighted to hear how much your new hearing aids have improved your daily life. It's wonderful to know that our remote hearing care process made it easy and convenient to receive personalized care from the comfort of your home. We're especially pleased that our team was able to work with you to fine-tune your hearing aids until they were performing just right. There's nothing more rewarding than hearing that you're once again able to enjoy conversations, hear clearly in everyday situations, and stream calls directly to your hearing aids. Helping our customers reconnect with the people and moments that matter most is exactly why we do what we do. Thank you for trusting hear.com with your hearing health. We truly appreciate your recommendation and look forward to supporting you throughout your hearing journey! Curtis, Customer Success Team

Response from hear.comJul 29, 2026

Dear Peggy, Thank you so much for your wonderful review! We're delighted to hear that you found the information helpful and that our team took the time to be patient and guide you through the process in a way that made you feel comfortable and confident. It's especially rewarding to know that the personalized instruction helped you successfully follow each step. Providing clear guidance and ongoing support is at the heart of what we do. Thank you for choosing hear.com. We truly appreciate your trust and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team