hear.comReviews of hear.com

Response from hear.comOct 20, 2026

Dear Terry, Thank you for sharing your experience with hear.com! We’re glad to hear that our team was able to help you get your hearing aids successfully connected to your phone. We understand that the process took longer than expected, and we appreciate your patience while our team worked to resolve the issue. We hope everything is now working smoothly, and if you ever need additional assistance, please don’t hesitate to contact us at 888.780.3450 or [email protected]. Thank you again for your feedback and for choosing hear.com! Curtis, Customer Success Team

Response from hear.comOct 14, 2026

Dear Edwin, Thank you for sharing your experience with hear.com. We’re glad to hear that your new hearing aids are an improvement over your previous devices. We’re sorry, however, that your virtual appointment did not meet your expectations and that you’re still experiencing difficulty with background noise in restaurants. We’d welcome the opportunity to better understand your experience and see how we can help address these issues. Please reach out to our Customer Support Team at 888-780-3450 or [email protected] so we can assist you. Thank you again for your honest feedback and for choosing hear.com. Curtis, Customer Success Team

Response from hear.comSep 1, 2026

Dear Jan, Thank you for sharing your experience! We’re glad our team was able to help you get the app set up so you can easily adjust your hearing aids in group settings. We hope it works well for you when you have the opportunity to try it out. If you need any additional assistance, please contact our Customer Support Team at 888-780-3450 or [email protected], and we’ll be happy to help! Curtis, Customer Success Team

Response from hear.comSep 4, 2026

Dear James, Thank you for sharing your feedback. We’re glad to hear that you love your hearing aids, but we’re sorry that getting replacement wax guards has been such a frustrating experience. We were unable to locate your account based on the information available through your review. If you still need assistance, please give our Customer Support Team a call at 888-780-3450 or email us at [email protected]. We’d be happy to help you get the supplies you need. Curtis, Customer Success Team

Response from hear.comAug 24, 2026

Dear Jeffrey, Thank you so much for sharing your experience! We're delighted to hear that you found the process simple, our team responsive, and your hearing aids excellent. Making the journey to better hearing as easy and supportive as possible is exactly what we strive for. Thank you for choosing hear.com and trusting us with your hearing health. We truly appreciate your kind words and look forward to continuing to support you! Curtis, Customer Success Team

Response from hear.comAug 24, 2026

Dear Dean, Thank you so much for sharing your experience! After more than 40 years of wearing hearing aids, it means a great deal to hear that your transition to your new devices was so smooth and easy. We're especially glad that our team provided the support you needed throughout the process and that you're happy with your experience. Thank you for choosing hear.com and placing your trust in us. We look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comAug 18, 2026

Dear Jay, Thank you for your kind review! We're delighted to hear that you're happy with your hearing aids and that our team has provided great follow-up and support. We truly appreciate you choosing hear.com and trusting us with your hearing health. We look forward to continuing to be here for you whenever you need us! Curtis, Customer Success Team

Response from hear.comAug 18, 2026

Dear Greg, Thank you for taking the time to share your experience! We're so glad to hear that you're enjoying clearer hearing and the convenience of connecting your cell phone directly to your hearing aids. It's also wonderful to know that both our local and remote teams have provided helpful, responsive support. We appreciate your feedback regarding your tinnitus and understand that everyone's hearing needs and experience are unique. If you'd like to discuss this further, please don't hesitate to reach out to our Customer Care team at 888-780-3450 or [email protected]. We'd be happy to see how we can further support you. Thank you for choosing hear.com and trusting us with your hearing health! Curtis, Customer Success Team