HeadwayReviews of headway.co

Response from HeadwayAug 14, 2026

Hi Megan, Thank you for the thoughtful feedback. We're glad the credentialing experience has taken the headache out of that process — that's a big part of what we're here for. We hear you on the other friction points. EHR compatibility, support accessibility, and billing transparency are areas we continue to invest in, and this kind of specific feedback helps us prioritize what to improve. We appreciate you taking the time to share it. – Adam

Response from HeadwayAug 14, 2026

Hi Catherine, Thank you for sharing this feedback. We're glad the platform navigation and AI notes have made the day-to-day workflow easier — that's exactly what we're going for. We hear you on the insurance wait lists. Credentialing timelines can vary by payer, and we know it can be frustrating when that affects which clients you're able to bring on through Headway. We'll share this as product feedback as we continue working to expand access. – Adam

Response from HeadwayAug 14, 2026

Hi Patricia, Thank you for sharing this — it's great to hear the training resources and CEU programming have been valuable, and we're glad the team was there when you needed them. We appreciate you taking the time to share your experience. – Adam

Response from HeadwayAug 14, 2026

Hi Anne, Thank you for sharing this — we're glad the platform has delivered on that promise of saving time and making practice management smoother. It's great to hear you've found it worthwhile compared to going it alone on billing. We appreciate you taking the time to share this feedback. – Adam

Response from HeadwayAug 14, 2026

Hi Javonne, Thank you so much for sharing this — it means a lot. We're glad Headway has been able to handle the administrative and billing side so you can stay focused on what matters most: your clients and your clinical work. We appreciate your kind words and your recommendation to fellow clinicians. – Adam

Response from HeadwayAug 14, 2026

Hi there, Thank you for taking the time to share this feedback. We're glad to hear you had a positive experience with Headway. We appreciate you sharing what has been helpful. – Adam

Response from HeadwayAug 13, 2026

Hi Bethany, Thank you for sharing this! Helping you build your practice without the insurance headaches, and giving your notes a polish before you turn them in — that's exactly what we're here for. We're really glad it's been working so well for you. – Adam

Response from HeadwayAug 13, 2026

Hi Fauziya, Thank you for the kind words! We're really glad the insurance verification support and quick access to the team have been valuable. We appreciate you sharing this. – Adam