Martha
The rate of pay is excellent
The rate of pay is excellent. The platform is easy to use for providers and patients. The insurance verification can be frustrating and often cts are charged the same wrong amount for months and reimbursed later. I would love to see the expected costs/copays updated after insurance reimburses. There is also no marketing on this platform so that burden lies solely with the clinician.
Response from HeadwayAug 28, 2026
Hi Martha, Thank you for the thoughtful feedback! We're glad the pay rates and ease of use have been strong points. We hear you on insurance verification and the copay display — those are real friction points we continue to work on. Your feedback on marketing support is noted too. – Adam