Laurel
I chatted with a wonderful person that…
I chatted with a wonderful person that was really compassionate and concerned about my cat

Welcome to HappyWags. We're a pet supplement brand providing clean, purposeful formulations for dogs and cats. Every product is made with US-sourced ingredients, tested by independent labs, and dosed transparently so you always know exactly what you're giving your pet. We care deeply about ingredient quality, label honesty, and making products that genuinely support the health and well-being of the animals we all love coming home to.
HappyWags (happywags.co) has 350 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Laurel
I chatted with a wonderful person that was really compassionate and concerned about my cat
AB
Good experience.
Robin
There was no scoop included so I cannot give a measured amount. I have tried all the "helpful hints" given and my cat will not eat it. The jar is MUCH SMALLER than pictured in the ad. I cannot even read the label it is so small. Delivery took a month! Tracking info was incorrect the whole time. One ad states late deliveries will receive a free gift and discount. After a month of waiting I should receive both and did not. Will not accept a return because it's open. Ad did not state that. How can I know it's no good if it's unopened?
Response from HappyWagsOct 21, 2026
Thank you for sharing your feedback. We're sorry to hear about your experience with us. We'd appreciate the opportunity to review your concerns and work toward a resolution. Please send us a message at [email protected] so our team can look into your case and assist you further. Your satisfaction matters to us, and we'd be happy to work with you toward a solution.
with a T.
I needed to reach out to customer service for some issues with my order and they were very responsive and helpful - 😸
Nelda
The customer service | received from HappyWags was very helpful and much appreciated. They were prompt to answer questions and offer assistance.
Rebekah G.
Absolutely incredible! The customer service is 10/10 and the brand really cares about your pets. Will definitely be a return customer
Barbara E.
I was skeptical of ordering taurine for Willow since I had already wasted money on another company's product that made no change in my aging dog. But I decided to give it a try. I ordered two products. The collagen did not arrive. The pkg had been cut open and re-taped. Happy Wags promptly replied when I notified them and showed proof of what I received. They immediately sent the missing product. Willow has only been on it a short time, but I am confident this company's products are going to help her. The ingredients are pure. I know I'm buying from a company that has great customer support. Thank you Happy Wags.
Katie
Zero customer service. We have emailed multiple times and attempted to call with no answer either way. Our cat passed away in the time between we ordered this and it was delivered. Since we no longer have a cat we would like to return for a refund, which only seems right. Yet no response
Response from HappyWagsOct 21, 2026
Thank you for sharing your feedback. We're sorry to hear about your experience with us. We'd appreciate the opportunity to review your concerns and work toward a resolution. Please send us a message at [email protected] so our team can look into your case and assist you further. Your satisfaction matters to us, and we'd be happy to work with you toward a solution.