HappyWagsReviews of happywags.co

I is an awesome product, and I would highly recommend to any pet owner to get it. The staff at Happy Wags is the courtesy and helpful staff and you will not be disappointed. I started using about 4 weeks ago and tell a big difference in my dog.

This is a very good product and the price is not bad for how much I received. The shipping does take a little time at first but not bad. Also it is a subscription package so make sure you check that if you only need a single order instead of reoccurring. Customer service was quick and helpful when I needed to cancel my subscription though!

Terrible company. Was interested in trying this product but it turns out when you make a purchase on the website it is automatically converted to a subscription. I did not want a subscription without first trying the product, so I contacted the company asking for it to be cancelled. Instead of cancelling it upon my request they told me I have two options 1. Pay $18 or 2. Leave a review, so I’m doing both. What a terrible approach and they should be ashamed of themselves. I will never purchase from this company ever again and they’ve lost any and all potential trust. At this point I’m sure they’re currently in the process of shipping me a bottle of TRASH instead of something that will actually help my cat. I will throw it away immediately upon receiving as this has SCAM written all over it. They also don’t deserve to be on this website since they told me they would waive the $18 fee in exchange for a review. What a joke.

I ordered a two pack of the kidney support powder for my cats at the end of September and it shipped on October 4th. It was taking longer than I thought it should have taken to arrive, so I contacted the support team. I had an email follow up that was very timely from a person named Russett and that person was helpful to track my delivery and in fact the package arrived the day after I contacted the company. I was pleased by the assistance I received.

This company wants to charge me the $8 discount they gave me on a subscription. I wanted to cancel said subscription because my cats won’t eat the food with their product on it. What kind of customer service is that?

My cat passed away before I received my AIM, but they handled the cancellation kindly and thoughtfully.

I've had a great experience with their customer service both times I have had to talk to them. The first was because of a broken bottle and they replaced right away and the second was because I didn't know it was on subscription and they handled it right away. One of my dogs loves it and my picky one won't touch it but I am hoping it works for my big girl.

Although it took a while for the product to arrive, my cat does seem to like it well enough. The images of the jar on the website make it look larger than it is in real life. My order confirmation page showed me receiving two jars, buys one get one free, which I was very happy about. But I only received one jar so far. I did reach out questioning this and I got a prompt response from Russet. I am hoping it will be resolved positively. My other issue is that it stated that it is made and shipped from USA, but the tracking info showed international shipping. A bit questionable. I’m hopeful that the product will benefit my cat.