Yasmeen M.
Awesome product.
Awesome product.

Happy & Polly 🐾Happy & Polly is an online pet store that specializes in providing a selection of endearing and comfortable products for our beloved feline companions.🐾 We understand the special bond between cats and their cat parents. That's why our mission is to create a dreamland where cats and their loving parents can find everything they need. At Happy & Polly, we offer a diverse range of products, catering to both the daily needs of your cat and the desire for customized accessories. From essential items like Cat Trees and Water Fountains to unique options such as our Custom Pet Portrait Stamps/Phone Holder, we have curated a collection that encompasses both practicality and individuality.📨If you have any problems or concerns, please don't hesitate to email us. We'll get back to you within 48 hours. Visit Our website Email US
Happy & Polly (happyandpolly.com) has 907 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Yasmeen M.
Awesome product.
matthew K.
item fell apart within a month of owning it. within a week, the ball came off the string and after that, the string came undone and exposed styrofoam which is a horrible cheap product to use for cats. they can inhale it. so low quality. edit: i had already emailed service 4 days before posting this and still no one has responded.
Response from Happy & PollyJan 30, 2024
Hello, Thank you for your feedback. We apologize for any inconvenience caused. Could you please contact us at [email protected] with additional details, such as videos or photos showcasing the issue you mentioned? This will greatly assist us in addressing the issue effectively. We'll assign a dedicated colleague to follow up on your case and they will respond within 48 hours. Please rest assured, we are committed to finding a suitable solution for you. We appreciate your support and patience,and we look forward to resolving this matter to your satisfaction. Rose
Jez
Aesthetic website and products for your kitty! Would recommend to all cat owners #5536004210781
Merardo P.
Great work on the engraving. Looked exactly like my cat that passed away. It made my wife cry out of happiness. The spitting image of my baby boy,Whiskers. Thank you Happy and Polly for making my wifes Christmas a special one.
Graham S.
I was disappointed that the product didn’t come (to the first destination) in time for Xmas, as promised. On the other hand, it wouldn’t have made it on time either way as I accidentally sent it to an old mailing address. I am super impressed that DHL figured this out and very generously offered for me to give them another address to mail it to for no additional cost. I was very touched by their generosity and commitment to seeing my package through to the right location. The product was very much appreciated and I’m grateful that it was such a big hit!
Marissa S.
When I bought the custom stamp, it seemed that it did not come with any ink, and since it was a gift I was not prepared to have one.
Response from Happy & PollyJan 25, 2024
Hello, Thank you for your feedback. We apologize for any inconvenience caused. Could you please contact us at [email protected] with additional details, such as videos or photos showcasing the issue you mentioned? This will greatly assist us in addressing the issue effectively. We'll assign a dedicated colleague to follow up on your case and they will respond within 48 hours. Please rest assured, we are committed to finding a suitable solution for you. We appreciate your support and patience,and we look forward to resolving this matter to your satisfaction. Rose
Ab
Great customer service I’m happy, only downside is very long delivery time.
Christy S.
We love our cat tree!