Happy & PollyReviews of happyandpolly.com

I bought two cat trees and they are both so high quality and beautiful. They’ve thought of everything.

Service is absolutely terrible, and the products are falsely advertised. They are a dropshipping company with poorly made products. Don’t buy the cactus water fountain for sure. I got scammed once, and I will never purchase from them again. They give you the runaround and try to get you to pay more to return items, they also DO NOT respond to your requests or anything you ask. They simply give you a scripted, runaround answer to prevent providing service.

Always great quality and cats love it

Came back for more! I already have several items from the shop, the little mushroom tree and the egg tree, and my cats love them! I couldn’t wait to splurge on a big cat tree for them! Can’t wait for it to arrive! 5113607422045

The fountain was so cute & arrived so quickly. I was really excited to use it!! But the motor part on mine must be broken or dying or something because it barely produces enough movement for the water to actually act like a fountain, and when I put the cover on, the water doesn’t quite flow out of the mushroom. I know the issue isn’t how much water I’m putting in, and I followed all of the instructions for putting the filter together. I just don’t want to have to purchase a whole new water fountain. :/

I purchased 4 custom ink stamps across 2 orders. The product I received was solid. The cropping of the cats' faces was decent and the stamps work nicely. For what I paid, I have no product complaints. Communication with these folks is lackluster though. I asked a question checking on the status of my first order when it seemed like too much time had passed without the items shipping, and the response I received felt condescending and scolding. Apparently there's no email between when your order is placed and when it's shipped. Nothing to let you know the item is in production or that your order was accepted and is without errors, etc. When I placed the second order, I never got notified my items shipped - they just arrived one day - about 6 weeks after ordering. I then received a shipping notification about two months after having received the items - or over 3 months after placing the order. So, as long as you can just have faith and trust your order will be fulfilled eventually, you're probably good to work with them. If you think you may ever need to email in and ask a question, I'd suggest you weigh your options.

Perfect gift for my fiancé.

The stamps were so cute!!! I got 6 custom dog stamps. I would have loved the stamp image to be more thick because when I tried to use the stamp the background also gets stamped. But other than that the product is so cute! Regarding shipping though, I never received emails regarding shipment. All I got was a confirmation og purchase email. So I never really knew if or when my package will arrive. I did email customer service and they respond really quickly!