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Hammacher Schlemmer (hammacher.com) has 223 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Ann Pierce M.
The Electric Heated Dry Eye Mask by Wizard Research that I ordered from Hammacher Schlemmer came quickly with no problems. It has really helped with my dry eyes and is so easy to use. My eye Doctor was very surprised with the improvement.
Jack J.
Ordered a lamp prior to Christmas paid extra for quick delivery. Bottom line lamp was not delivered timely. Spending the extra was a waste of money. Contacted company concerning this was given the run around. I’m so over this company I even hate writing about it. Stay away from this company save your money and go elsewhere. Your time and frustration is not worth it. I have no idea how this company has remained in business.
Mitch W.
Playable Miniature Grand Piano. Cheap Lego knockoff. Total crap. Missing pieces, badly cast parts, electronics don't work and Hammacher Schlemmer doesn't allow you to warn others by leaving a review, so I can only assume they have fake reviews.
Maureen W.
Bird Feeder Oasis The idea of bird feeder, bath, and fountain is exciting and fun. However this product is poorly engineered Seed tray shallow and not easy to fill Water evaporates from fountain quickly Batteries 4 D run out quickly I will use this and enjoy, however for will fill water and run fountain only on occasion I do have goldfinches eating regularly from Audubon Song Mix in feeder Have yet to see a bird drink or bathe
John Clark M.
Pitiful customer service. The phone prompt says "we will be with you shortly" and then five minutes or so later you are told that the wait time will be over one hour! If that is the case, then the customer should be told that initially--not five or so minutes into waiting! I am still trying to get credit on merchandise with a valid tracking number returned to them on January 10, 2021! This company used to be among the very best. It is a mere shadow of itself. I will never recommend them, nor will I ever purchase from them again! BEWARE!
RJ S.
Product ordered early December for Christmas was delivered in January. Plus they automatically enroll the customer in a reward program for $14.95 a month that I was not aware of. This is a scam. Don’t ever buy from this company. I will never buy any product from them ever again.
MichaelM
Shipping was fast. but too bad the table I ordered was awful. Full assembly required, the pre-drilled holes were in the wrong places, or not even there. One of the pre-installed dowels was driven in so far as to make a hump in the table top. Now that it's finally all glued and assembled it's going to be a real pain to return. Maybe it'll find a spot out in the garage...
Jim
They really hate refunding your money on returns. Get ready to wait a month or more, if it comes at all. My next step is filing a complaint with my AMEX.
