Rebecca K.
Great customer service
Very helpful asking the appropriate questions to diagnose the possible problems with the collar.
Response from Halo CollarMar 24, 2025
We are so happy to hear this! Thank you so much.

The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Rebecca K.
Very helpful asking the appropriate questions to diagnose the possible problems with the collar.
Response from Halo CollarMar 24, 2025
We are so happy to hear this! Thank you so much.
Haley P.
Symantha was such a great help!
Response from Halo CollarMar 24, 2025
Thank you for your review!
David C.
Symantha resolved the issue very quickly. She was very polite and professional. Can't speak highly enough of your customer support.
Response from Halo CollarMar 24, 2025
This is so wonderful to hear, thank you so much!
Suzanne R.
Halo Dog Park Symantha was awesome! Patient and full of helpful information. Keep up the great work!!
Response from Halo CollarMar 24, 2025
Thank you so much for shouting out our team and for being a loyal Pack member!
Bryan D.
Samantha was quick to resolve the issue. Sending a replacement. Excellent and friendly customer service.
Response from Halo CollarMar 24, 2025
Thank you so much for your kindness! We are thrilled that our team could help.
Theodore D.
Samantha was very good at explaining what I needed to do. The majority of YouTube video’s out there are wrong. There is no “use gps” button. I was able to setup my fence with her help. Online help, even published by halo was incorrect.
Response from Halo CollarMar 24, 2025
Thank you for the review- We'd love to look into the resources you found if you would be willing to call our Dog Park and let us know what you found that was incorrect! Thank you for highlighting this!
Russ S.
It was a refreshing experience to just ask a human really quick instead of having to spend 30 minutes trying to find an answer. Symantha was very pleasant and had an immediate answer
Response from Halo CollarMar 24, 2025
Thank you so much for your kind words and shouting out our team!
Linda S.
Samantha was very nice and easy to help me resolve my problem. loved working with her.
Response from Halo CollarMar 24, 2025
Thank you so much for sharing! This is wonderful to hear.