halipax.com Reviews | Read Customer Reviews of halipax.com

halipax.com Reviews | Read Customer Reviews of halipax.com

halipax.com reviews

275 approved reviews, newest moderated first

Linda D.
Jan 2, 2024
Ordering process was very easy
Ordering process was very easy
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Savas Y.
Dec 24, 2023
I am so happy for making Business with…
I am so happy for making Business with you guys
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Radwan E.
Dec 23, 2023
I didn’t get my item
I didn’t get my item. It got delivery to the wrong address
Response from halipax.comDec 24, 2023
Thank you for sharing your feedback. According to the tracking status, Aramex attempted to deliver your order, but unfortunately, no one was available to collect it. Consequently, your parcel has been sent to the designated collection point for your convenience. We recommend picking up your package at the Aramex collection point. To ensure a smooth delivery process, please refer to the tracking numbers we provide and follow the courier's instructions. If you have any further questions or concerns, feel free to reach out. https://www.aramex.com.au/tools/track?l=MP0029918694
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Rebekah
Dec 23, 2023
I ordered this item on December 1st and…
I ordered this item on December 1st and still have not received it, It’s now December 22nd. Now I’m receiving an email wanting me to rate a product I haven’t received and still don’t know when I’ll be receiving it.
Response from halipax.comDec 23, 2023
Thank you for your review. Please note that we upgraded your order to our 2024 model without any extra charges and shipped it on December 3 from our factory by DHL to our warehouse and from our warehouse in California by USPS to your remote address. The tracking details for both legs were sent to your email to track your order. Your location is remote, hence, it takes longer than usual for delivery.
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Dulce Maria F.
Dec 14, 2023
Everything in the process was very easy.
Everything in the process was very easy.
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Terrie H.
Dec 4, 2023
They simply and truly work
I've ordered 2 cervical devices, a lumbar device and now the cold laser. Why..because they truly work. They have been a godsend.
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Roger A.
Dec 1, 2023
I have not received it yet so i can not…
I have not received it yet so i can not review.
Response from halipax.comDec 1, 2023
Thank you for bringing this to our attention. We shipped your order by UPS on November 30. Looking at your tracking details, it looks like your order was lost in transit. Had you reached out to us earlier we could have resent your order earlier. We will go ahead and resend your order by EXPRESS immediately.
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Barbara L.
Nov 29, 2023
This is not a good priduct
This is not a good priduct
Response from halipax.comJan 5, 2024
We appreciate your feedback and are sorry to hear that you're not satisfied with the product. Your experience is important to us, and we would like to understand more about the issues you encountered. Could you please provide additional details regarding the specific aspects of the product that you found unsatisfactory or any problems you experienced? This information will help us address your concerns and work towards improving our products. If you have any specific issues or if there's anything we can do to assist you, please feel free to share more details or contact our customer support at [email protected]. We value your input and are committed to ensuring customer satisfaction. Thank you for bringing this to our attention.
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