Zaitoon umrahReviews of hajartravels.com

This driver Irfan for tour in madina deserve 100% 5 stars very patient Man very detail nice man we are very happy with his service

Since April of last year, my wife and I had decided to perform Umrah. Alhamdulillah we did our research and found out about Hajar Travels. Our travel agent Shazim Iftikhar was extremely helpful since day one and inshallah when we go again, we will use him for future services. You won’t be disappointed with his expertise.

We just completed our umrah. Mohamed Taqi setup everything for us. He was very responsive whenever I needed help. I will choose him again for my next umrah.

We went to Medinah first. The hotel arrangements were fine in Medina. When we went to Makkah we were placed in Elaf Kinda Hotel. The hotel was ok. But everyday the hotel management used to tell us that for that day our room has not been confirmed by the travel agency so we might have to leave our room in a few hours.This happened every single day and my husband frantically tried to contact the travel agent.The travel agent didn’t receive our calls. It was after two three hours of calling them again and again and requesting them via text they would confirm with the hotel. This happened every day and as a result we couldn’t peacefully do what we were planning to do every day. We paid the travel agency our hotel fare long time ago. But why they made this mess I don’t understand. Maybe they had to pay less for booking the room everyday. I will not recommend Hajr Travels to anyone. In fact I will warn others about Hajr Travels.

Having a very pleasant and memorable experience. Whatever Brother Mohammad Taqi commited I found there. Even he texted me couple of times and asking me if I need anything. The staff was very cooperative and helpful there. I have no complain and definitely recommend to my friends and family members.

First and foremost, I would like to express that my mom and dad did not have a good experience. Firstly, the flight was delayed by one day which made their trip one day shorter. I understand that you have nothing to do with airline cancelations but there should be some sort of compensation since they did miss one night of the Hotel stay. The original flight was JFK to Cairo, and from Cairo to Madinah. Due to all the cancelations, the Cairo to Madinah flight was not available. They had to go Cairo to Jeddah prolonging their trip by much more. Second, once they finally reached Jeddah, they were told that they will take the train to Madinah. When they got out of the plane and were searching for the train, they were told that they would have to take a taxi to a different airport for the train. They were not told about this and they had to arrange a taxi to go take the train. Once they reached Madinah train station, they had to figure out transportation once again on their own to the hotel, which they paid from out of pocket. Once they reached the hotel, they also had issues checking in and then finally it was resolved once the travel agency name was verified. My parents are not young, they had a very hard time with the lack of professionalism and lack of planning on the agency’s part. When they left Madinah for Makkah, they checked out at 1pm and waited outside on the sidewalk for 4 hrs for transportation. What would have made it better was if things were more thoroughly communicated. They had to figure out on their own that the train was at a different airport and arrange multiple transportations when this should have all been planned by the agency. If we are going through an agency there should be no reason why they had to go through this.

We would like to say Mohammed Taqi is a great asset for Hajjar Travels! We just got back from our Umrah trip which we planned with the help of Mohammed Taqi and safe to say everything went great and as smooth as it can. Taqi was available through his phone 24/7 and kept on checking in with us when we landed, reached our hotel, departed for Makkah, and even helped us in getting in touch with the drivers for Ziyarat’s in Makkah and Madinah. I will definitely recommend Taqi to my family and friends. Can not wait to book future trips with Hajjar Travels inshallah! Keep up the great work!

It is only fair to acknowledge that brother Ali from Umrah Lodges assisted us in making our Umrah A very pleasant one. He delivered as promised from nearby hotels to the Haram and also transportation everything went with ease, Alhumdulila. He even guided us to get the Nusuk app and Rawdha permits.