Grasshopper BankReviews of grasshopper.bank

Response from Grasshopper BankJun 14, 2024

Hi Michelle - Thank you so much for your wonderful feedback! We are delighted to hear about your positive experiences with our Client Service team, especially Katie. It's great to know that she was able to assist you quickly and efficiently, even over the weekend. We strive to provide exceptional service, and it's rewarding to hear that we met your expectations. Your kind words and continued trust mean a lot to us. We look forward to continuing to serve you and are grateful for your loyalty to Grasshopper. If you need any further assistance, please don't hesitate to reach out.

Response from Grasshopper BankMay 22, 2024

Hi Alexander - Thank you so much for your kind words! We're dedicated to providing prompt and efficient service to our valued clients, so we're thrilled to hear that you had a positive experience.

Response from Grasshopper BankMay 22, 2024

Hi Kristie - Thank you for your thoughtful review! We’re delighted to hear that setting up your account and starting your business with us was easy. We're especially pleased to know that Brianna provided you with professional and courteous service—she’s a valued member of our team. We look forward to continuing to support your small business and are eager to hear more about your experience as you spend more time with us. If you need any assistance or have further feedback, please don't hesitate to reach out.

Response from Grasshopper BankMay 22, 2024

Hi Mark - Thank you for sharing your feedback! We appreciate your honest assessment and are glad to hear that our response times to questions and requests have met your expectations. We understand your concern regarding deposit limits and are continuously working to improve our services. Your input is invaluable as we strive to enhance our offerings and better serve our clients. If you have any specific suggestions or further concerns, please don't hesitate to reach out. We're here to help!

Response from Grasshopper BankMay 22, 2024

Hi William - Thank you for the 5-star review! We’re thrilled to hear that our team has been able to provide quick and effective assistance when needed. Ensuring a smooth and friendly experience, both online and through Client Services, is our top priority. We appreciate your kind words and look forward to continuing to support you. If you ever need further assistance, don’t hesitate to reach out.

Response from Grasshopper BankMay 22, 2024

Thank you for sharing your experience with our Innovator Business Checking account! We understand the importance of transaction speed and are glad to hear that it's working well with platforms like PayPal and Wix. We appreciate your feedback on transaction times and will continue to strive for improvements. As you start handling larger amounts, feel free to reach out if you have any questions or need support. Your satisfaction is important to us, and we’re here to help!

Response from Grasshopper BankMay 17, 2024

Thank you for your enthusiastic review! We are delighted to hear that your experience with online account opening and funding was seamless. Providing quick and effective responses is a priority for us, and we're thrilled you experienced this firsthand. We're honored to be recognized as a top digital bank and are glad you chose us. Your satisfaction is our greatest motivation, and we look forward to continuing to serve you!

Response from Grasshopper BankMay 17, 2024

HI Lori - Thank you so much for taking the time to share your positive experience! We're thrilled to hear about the exceptional service you received from Karen. Our team is committed to providing support that not only meets but exceeds your expectations, and it sounds like Karen did just that. We’ll make sure to pass along your kind words to her. Thank you for choosing us, and we look forward to continuing to provide you with excellent service!