Petplan Pet InsuranceReviews of gopetplan.com

Once again I must thank everyone at Petplan that was involved with my recent claims for Bear. Within one month my always healthy 5 1/2 year old mix Bear managed to incur over $6000.00 in medical fees. From pre authorization to updates on how claims were being processed Petplan employees were always patient, polite,friendly and very helpful. Special thanks to Jordyn S. and Ana T So good to deal with a company that still believes in good customer service.

I don't know why this company got 5 stars??? I have been with them over 2 years, recently my pet got urine blockage and spent $7000 but this company refused the claims because we didn't do check up every year as the reason they told which I didn't get any mentioned before as their term and policy (Hidden clause). I told them even we do check up every year won't find out urine blockage which happened as emergency and we insured over 2 years. but they still refuse to pay . I think they only want collect money won't want to pay. STAY AWAY

Thank you so much Katee for all of your assistance explaining my policy so I know exactly how well my pupper is covered.

I am not yet a pet owner but soon plan to find a female German Shepherd to add to the family. Katee helped me review their different plans and they seem like a no brainer for me. I’ll be going with them when the time comes.

I spoke with Katee about all of the different coverages offered. She was very professional and advised her opinions on the best options for coverage for my little guy

Our little Havanese has had a series of unexpected and serious medical problems over the years. Filing claims with Petplan is simple, they are handled promptly, and invariably reimbursed. Petplan insurance is the best investment I have ever made.

Best money I ever spent. My 5 year old Golden Retriever became extremely ill with anemia and required multiple hospitalizations. The medical bills were well into the tens of thousands and Petplan reimbursed everything for exactly the percentage amount I'd signed up for. No hassle, no questions asked.

We have our little puppy covered through Pet Plan. He's been getting seizures and they have reimbursed everything. I put in a significant amount of research before purchasing through them and am glad I did buy Pet Plan. Although they don't direct bill there are a significant amount of other positive things with their product. Pros- manageable premiums and ability to chose deductible and reimbursement rates. They have covered expenses other plans don't (the consults with our Neurologist!!). Cons- they really could be faster with reimbursing, average has been a month, although the last two claims were processed in a week!