Petplan Pet InsuranceReviews of gopetplan.com

Kane went above and beyond, it was like having a really good friend at a very big company

I used the Petplan live chat for the first time to resolve a problem I was having updating my account. I chatted with Caitlin who was wonderful and helpful. It was extremely quick and easy. My problem was resolved in 2 mintes. I thank Petplan and Caitlin for making sure my pup is protected.

i was having difficulty getting a claim approved and Kane made the process so easy and took care of all the heavy lifting. Kane at GOPETPLAN.COM is the best

I’ve been working in the veterinary field for over 4 years now and my insurance recommendation will always be Petplan. I’ve had my cat, Evey, all her 9 years of life, and in her older age she’s gotten quite good at finding new and creative ways to make me worry - pancreatitis, food allergies, a ureter stone, hyperthyroidism, etc. Through it all Petplan has been absolutely wonderful to work with and it has given me a peace of mind that has no price tag. I will never forget the incredible financial burden of repairing Evey’s broken leg several years ago before I invested in pet insurance, but it’s a decision I would make again in a heart beat. I’m incredibly grateful for Taylor B. and the other wonderful members of the Petplan team who make those decisions so much easier.

Kane Daly is a miracle worker! In less than a day he was able to provide me a turn-around on my claim and get me the reimbursement on my dog’s surgery I had been looking for. His level of customer service restored my faith in pet insurance. I’m am so grateful PetPlan has some amazing people working for them.

My cat Nimmi just had an i131 infusion for Hyperthyroidism and part of her claim was incorrectly denied due to a pre-existing heart murmur condition. Pet Plan can sometimes feel like any other insurance company until you speak with employee Kane Daly. This man is an efficient, knowledgeable, and compassionate customer representative for Pet Plan Insurance. He speaks to you with understanding while clearly stating policy and options for your claim if denied. The man goes above and beyond to get you the answers you are seeking while making sure your case doesn't fall through the cracks. You will not feel like just a number when talking with Kane, and this company should be proud to have him representing their brand. I've spoken with other customer services reps for this company and others, and I have never felt like I was being assisted and communicated with as much as I have with Kane. I cannot say enough about the wonderful service I've been provided by this individual, he deserves a $194304905 raise! :)

I had a great experience with Kane Daly, he was very helpful. I had some questions and concerns that he answered for me right away. He ensured me that everything was okay and even emailed me copies of my vet bill to keep me on track of what was going on. Petplan pet insurance is hands down the greatest pet insurance company there is because they hire people like Kane Daly to help fellow pet lovers like me!

Kane helped me navigate Petplan and is always responsive to my questions in a timely and patient way.