Petplan Pet InsuranceReviews of gopetplan.com

I have had a very good experience with Petplan. My pet was diagnosed with cancer, and Petplan was consistently reliable throughout the ordeal. Their mobile app is convenient, and makes it nice and easy to file and track multiple claims. Customer service has been helpful and understanding. Claims are generally resolved quickly within 1-2 weeks, though on occasion some claims have taken several weeks to complete. Overall, Petplan has been an absolutely worthwhile investment. I don't think I will ever have a pet without it.

could not be happier with this plan. I called a couple times for an update, got good response. My claim was approved via an email as they promised and check is in the mail. All good. They always open their email salutation by asking about my dog Bella.

over the last eight years, i've had ten cats insured through petplan. when one has gotten sick (lymphomas, pancreatic cancer, urinary tract issues, etc.), petplan has been there for each of them covering their illnesses and doing so promptly and without hassle. petplan has exceeded every expectation i have had for pet insurance (contrasting starkly, by the way, with my own medical insurance (through oxford), which is marred by constant stress, obfuscation, and denial--and i'm very healthy). i've recommended petplan to everyone i know who has a furry friend, saying "just get it!" i would never, ever leave a pet uninsured again. everything about petplan EXCEEDS FIVE STARS.

I called Pet Plan to get some additional information. I spoke with Regina Blair who was very knowledgeable and helpful. She was patient and explained everything in detail. I was extremely pleased with her service! Thank you so much for your assistance. It is greatly appreciated!

Jordan S helped me with a small problem merging two accounts into one email address. She was pleasant and very prompt in correcting the problem. Many thanks

Petplan has been an amazing company to work with! My rescue dog has had many issues that have led to expensive testing and surgeries. Petplan has helped me provide the best care for my best friend! The "happiness managers" are always knowledgeable and cheerful. It was a pleasure to speak with Jordyn S today, as she was able to help me update my payment information in a flash! I'm always smiling after a conversation with the caring people at Petplan!

Spoke with Jordan S today about procedures for acquiring our rescue dog's history and subsequent submission of any claims. She was knowledgeable,super helpful, and very patient, never losing her cheerful tone. We adopted Cassius two months ago and have decided to go with Petplan rather than our previous insurance company. Clearly, a wise move on our part!

Every time I need to speak with someone from Customer Service they are always extremely nice and helpful.