J
Just don’t bother
I really wanted to give these extensions a fair chance because they were a more affordable option compared to Bombay Hair Extensions, but unfortunately, I’m extremely disappointed. After only three days of wear and one wash, these extensions are already completely ragged and look damaged. They have a strange greasy coating that transfers onto your hands every time you touch the hair, and no amount of washing or styling has fixed it. I spent over $300 having two sets of 22-inch extensions installed, and now I have to pay again to have them removed because they look and feel so bad. I honestly don’t know why I didn’t just stick with Bombay Hair Extensions. I had my Bombay extensions installed for over a year, and they were still in great condition compared to these after only a few days. I expected much better quality for the price and feel like I wasted my money. I would not recommend these extensions to anyone looking for long-lasting, good-quality hair.
Response from GOO GOO HairJul 22, 2026
Dear Customer, Thank you for sharing your detailed feedback with us. We are truly sorry to hear about your frustration and that your recent experience did not live up to your expectations, especially after the time and investment you put into having them professionally installed. We take great pride in using 100% Remy human hair designed to maintain its softness and longevity with proper care. A persistent sticky or heavy coating after washing is exceptionally rare for our extensions. Typically, when hair suddenly feels weighed down or greasy after a wash, it is often due to product residue or a reaction between the hair and specific haircare ingredients—such as heavy natural oils, leave-in conditioners, or formulas containing sulfates, silicones, or high alcohol content, which can trap moisture or leave a film on the strands. That being said, we completely understand how disappointing this situation must be for you, and we want to ensure you are properly taken care of. Please contact our dedicated support team directly at [email protected] with your order number. We are more than happy to review your case right away and work with you to find a fair, satisfactory solution.