GoodRxReviews of goodrx.com

I needed to get a tdap vaccine, so I visited GoodRX'S website to see if the Pharmacy and location had a valid coupon for tdap. It did. I printed off the coupon and took it to the pharmacy, easy breezy and thinking all was in order. The pharmacist said their system could/would not accept it and didn't know why it would not take the coupon. I called GoodRX to understand why their coupon was not accepted. I learned in the second call to GoodRX that one needs a "doctor's prescription" in order for the coupon to be valid. WHAT???? GoodRX customer service said that the answer to having a "prescription" from one's doctor can be found in the Q&A section. You would think that that information would be up front before printing off a coupon, but in the Q&A? The two times I spoke with GoodRX customer service, they apologized up the ying yang, promise to send me a email where I could state my concern, and said there would be a survey at the end of the conversation. NONE OF THIS HAPPENED.....

Followed up with GoodRx and figured out the problem. GoodRx was helpful and easy to deal with. The prescription prices are better with GoodRx Gold membership than it is with Kroger. Will be cancelling my Kroger prescription membership as it does not offer much of a savings.

I used to use them quite often but I just had the worst experience! RN responded to my pre-filled form questions with automated replies, never actually spoke to me, even after I told her I wanted a different medication than she recommended. It’s been 2 hours and no reply yet, just being completely ignored as my symptoms worsen and I can get a prescription.

The website below is sexist. I am a male that occasionally gets UTI's. This website only give antibiotics to women. Males are completely excluded.

We have KrogerRx which is a GoodRx product. Scam! They NEVER give me the advertised price, they charge me the higher insurance price. They refuse to acknowledge complaints. DO NOT BUY. Edit: This site does not allow me to respond to the response from GoodRx except by editing my OP. After I cancelled my Kroger RX, ALL of my refills have declined in price by 33 percent. The response "call this number" is not acceptable. I have to torch them in a review to obtain that contact info? NO. That is a solid NO. That is NOT going to happen. I have complained repeatedly to Kroger Pharmacy, and they offered NO support contacts. This phone number is NOT on their site. Now I'm more irate.

Paid money for absolutely nothing no service no contact no prescriptions no help nothing. I have to file a dispute to get my money back.

I had a UTI (always seems to happen on a weekend), and I did the online visit and for only $19. If I would have used my insurance with BCBS and their telehealth, it was going to cost over $109!! Definitely a FAN of the GoodRX visits! My issue is one that I know is a UTI since I’ve had before - so definitely would recommend! I was also finished with visit and prescription(s) BEFORE I could get on with BCBS doctors! Wow!! Thanks, GoodRX!

This site is useless. As a medical provider myself, I do not recommend it. I am trying to get a refund, but the number they give you to call states to send an email. There is no email. The provider took 90 minutes with me, apparently taking multiple breaks between. She did not read any of my chat because she kept asking the same questions I had already answered. Finally, after statng what OTC med was NOT working, this is what she prescribed.......FRAUD