GoodRxReviews of goodrx.com

Basically useless. Either my medication is not allowed or the pharmacy says that Goodrx changes their prices too often for the pharmacy to keep up. Three different pharmacies told me this. I still have Goodrx on my phone, but I only drag it out on the off chance that it might save me some money.

I purchased a GLP1 prescription and prepaid. I went to go pick it up at the pharmacy. They were still trying to charge me. GoodRX promised that they would reached out to get it resolved with the pharmacy and I never heard anything back before the pharmacy closed. As of right now, I still haven’t heard anything back so expect that if you think you are giving a deal on a GLP one consultation and prescription this is not the place to do it.

Cannot connect with a provider to ask questions. Last month I selected a higher dose then changed my mind and wanted to stay the same. They sent me 2 different orders! I’m not losing weight. Spent all of the money and over a number of months have only lost 6 pounds but I am unable to talk to anyone. Will be switching to a different company next month.

The communication process is bad. Nothing is in real time. They occasionally will give you an answer that you weren't expecting without any explanation. And don't get me started on their customer service. 38 minutes to cancel my subscription. First person could barely speak English. Second person had no idea of what to do. Finally spoke to someone who could actually help. I'm taking a break from the Wegovy. The side effects just finally outweighed the results.

Signed up for Goodrx Companion. Was told by goodrx app my rx would be free. When I got to publix they told me they dont even take goodrx. I got conned to join and had to pay for my rx anyway, despite it being one of the "250+ free prescriptions".

I was charged $39.99 even though I did not redo my subscription to wegovy. I cannot find anywhere that gives me an email to contact somebody to figure out why I was charged.

Price is too high. Not a lot of contact with the Medical staff about my questions

It has been clear that your company cares significantly more about selling drugs than personal care. One weekend I called and really wanted to speak with someone but was told the could not happen for 3 days and only on a weekday. The only contact I have ever had is text. I will have to wait 5 minutes or more to receive a reply to a some question. Once it took several hours and the person who relplied was now different asking the same questions. She said the they would reach out this week to renew my prescription ... no one has reached out. your customer care is horrible and the only reason for my interfacing with you is price.