go2bank.comReviews of go2bank.com

Do not use this bank app it’s trash, I got my new card today and tried to activate it but it’s saying it not recognizing my card even when scanned it and manually entering it NOTHING WORKS!! I tried to live contact an associate on the website but she took forever to respond to I ended the chat.

Horrible customer service. I've been waiting on a dispute for over a month with no answers in sight

Horrible bank!! Everyday they decline my card for unusual activity and I have to wait a hour to use it. This is stupid and they act like they can't do anything about it. Do not use this bank what so ever!!!

Absolutely terrible. Basically a legalized scam. Claimed they couldn't verify my identity despite me giving all accurate and real info. When I asked why, they couldn't explain it. As a result, they only gave me access to basic features of the account - however, I had deposited $190 at Rite Aid when I bought the card.... so basically they kept my $190 and said that I could not withdraw my money at an ATM but I could only spend it (how convenient). That's basically theft. I called and asked to speak to a supervisor who hung up on me. Stay away! They still owe me $190 that they are now claiming will come in a check but the check will take at least 2 weeks to be issued. Thieves.

Awful bank. Luckily we've never had an issue with direct deposit or access to our money, but they will randomly shut off your overdraft and customer service will repeat the same "10 overdraft limit" line even if they are aware you haven't exceeded that limit. Basically, if their system glitches, they will do nothing about it. Their customer service is awful in general and I should know better than to trust a bank that operates solely online. Don't trust them with your money.

Worst Bank in the world I have an account with them which I will be closing soon one they try to control your money to they steal your money and three their customer service ain't worth a penny. Open an account with them was the worst decision I've ever made in my whole entire life I would much rather go to the store and buy a vanilla gift card then recommend this bank to anybody please be warned.

Go2 bank lied. I'm a truck driver and I did the direct deposit. 200 over draft. Turned out to be 54. Over draft then they shut you off. That is sorry business. I'm on the road and need food. Don't use Go2bank. Can not be trusted. Not there when you need them. Every one I know is going to be told. Put me in a bind..I will never trust Go2bank.

I had 2 fraudulent charges on my card. After doing exactly what I was told to do. I was still denied reimbursement of my money! I'm currently in contact with the FDIC.